Truist

Ed Rhoton _{on Google}

Jun 25th, 2023

Great bamk

Paul Luarca Jr _{on Google}

Oct 18th, 2021

Not interested!

Jared Cobb _{on Google}

Oct 12th, 2021

I closed an account here in person some six or nine months ago. They decided not to close it a few days later because I was owed something like a quarter in interest. A quarter. Instead, they kept the account open and have been charging me a monthly fee I've called probably 3 or 4 times, each time getting the "we've taken care of it" line. Tonight I got home and opened a letter stating they're sending me to collections. Over an account that I closed in person. And have attempted to close at least another three times.

Matthew Lowry _{on Google}

Jul 30th, 2021

Truist bank has been very unaccommodating with information being provided to the customer. I had an experience that made me want to refinance my loan that I had. For everyone's SA they can only mail you or fax you your 14 day payoff amount. Most people don't have a Fax Machine anymore to my knowledge, maybe I'm wrong. They cannot tell you the amount over the phone. My issues with this bank is their website. Every time I went to login to my account, my account was locked out and I had to wait 20 to 40 minutes just to have it unlocked because the Website has some kinks. This is every time Login. Also Every time I called to do general banking, I was on hold for an hour each time. For These reasons I do not like Truist. Some people have had better experiences with them than me.