Chamber of Commerce

      Surf & Sand Hotel

      ( 1988 Reviews )

      Surf & Sand Hotel
      The Funnest Hotel on Pensacola Beach
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (1988 reviews)
      993
      412
      212
      137
      234
      Read Our 1988 Reviews

      Chamber Rating

      Verified Member
      3.9 - (1988 reviews)
      993
      412
      212
      137
      234
      › ‹
      • Rachel Osgood

        Older property but location is everything. They are across the street from the beach and have a pool in the back with views of the bay. The biggest complaint I had was that there was no ventilation in the bathroom and mold was everywhere.
        Apr 7th, 2024

      • Jarvis Brooks

        The lady that ran the Breakfast bar every morning of my 3 day stay went above and beyond her duties. She was Awesome
        Apr 7th, 2024

      • Bob Skidmore


        Apr 7th, 2024

      • Rondesha Smith

        Good Morning we really enjoyed ourselves at you all hotel great housekeeping and great staff such a friendly and family experience (We will be back in July most definitely recommend this hotel Be Blessed
        Apr 6th, 2024

      • Sydney Faire

        Don't ever stay at this hotel! The breakfast is nasty it's boiled eggs and biscuits and gravy that taste just like cardboard ..the breakfast room is so filled with people that a worker coming up to me was so close to me while I was pouring my coffee..that I poured hot coffee on myself my first day there..that breakfast room is packed with people so much that it's dangerous to try to move around. They also double charged me when checking out and did not return my funds even after saying the funds was released back to me..Don't stay here unless you want to pay double because they double charge you when checking out!!!!!!! What a rip off!!!! Their bay area is tiny..no bikes for kids..only adult bikes at a kid friendly hotel right. This place is a nightmare! Would have much rather given Hilton my money..it's wayyyy nicer than this hotel and since they double charge people for a whole weeks stay..might as well stayed at the Hilton and got a better breakfast! This was also during my bday and my kids bday....definitely regret chosing this hotel!
        Apr 7th, 2024

      Read Our 1988 Reviews

      About
      Surf & Sand Hotel

      Surf & Sand Hotel is located at 40 Fort Pickens Road, #2006 in Pensacola Beach, Florida 32561. Surf & Sand Hotel can be contacted via phone at (850) 934-5400 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Surf & Sand Hotel?

      A The phone number for Surf & Sand Hotel is: (850) 934-5400.

      Q Where is Surf & Sand Hotel located?

      A Surf & Sand Hotel is located at 40 Fort Pickens Road, #2006, Pensacola Beach, Florida 32561

      Q What is the internet address for Surf & Sand Hotel?

      A The website (URL) for Surf & Sand Hotel is: https://surfandsandhotelpensacolabeach.com/

      Q What days are Surf & Sand Hotel open?

      A Surf & Sand Hotel is open:
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours

      Q How is Surf & Sand Hotel rated?

      A Surf & Sand Hotel has a 3.9 Star Rating from 1988 reviewers.

      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours

      Ratings and Reviews
      Surf & Sand Hotel

      Overall Rating

      Overall Rating
      ( 1988 Reviews )
      993
      412
      212
      137
      234
      Write a Review

      Rachel Osgood on Google

      image Older property but location is everything. They are across the street from the beach and have a pool in the back with views of the bay. The biggest complaint I had was that there was no ventilation in the bathroom and mold was everywhere.

      Business Response on Google Apr 8th, 2024
      Thank you for sharing your feedback with us. We're glad to hear that you appreciated our property's convenient location and the amenities we offer, such as our pool with views of the bay. However, we're deeply sorry to learn about the issue you encountered with the lack of ventilation in the bathroom and the presence of mold.Please accept our sincerest apologies for any discomfort or inconvenience this may have caused. We take matters of cleanliness and maintenance very seriously, and we will address this issue promptly to ensure a more comfortable experience for our guests in the future.Your feedback is invaluable to us as we strive to improve our property, and we appreciate your honesty. We hope to have the opportunity to welcome you back again and provide you with a much-improved experience. -Mike

      Jarvis Brooks on Google

      image The lady that ran the Breakfast bar every morning of my 3 day stay went above and beyond her duties. She was Awesome

      Business Response on Google Apr 8th, 2024
      Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with the lady who ran the breakfast bar during your stay. Providing exceptional service is our goal, and we're delighted that she went above and beyond to make your mornings enjoyable.We truly appreciate your kind words, and we'll be sure to pass along your compliments to her. We're grateful for the opportunity to have served you, and we hope to welcome you back again soon for another wonderful stay. -Mike

      Bob Skidmore on Google

      image

      Business Response on Google Apr 8th, 2024
      Thank you for your positive rating! We're delighted to see that you had a satisfactory experience during your visit to our restaurant. If there's anything specific you'd like to share or if there are any ways we can improve your next visit, please don't hesitate to let us know. We look forward to welcoming you back again soon. -Mike

      Rondesha Smith on Google

      image Good Morning we really enjoyed ourselves at you all hotel great housekeeping and great staff such a friendly and family experience (We will be back in July most definitely recommend this hotel Be Blessed

      Business Response on Google Apr 8th, 2024
      Good morning! Thank you so much for your lovely feedback! We're thrilled to hear that you and your family enjoyed your stay with us and had a great experience overall. It's wonderful to know that our housekeeping and staff made your stay enjoyable and that you felt the friendly and welcoming atmosphere.We truly appreciate your recommendation and look forward to welcoming you back in July. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know.Wishing you all the best, and we look forward to seeing you again soon! -Mike

      Sydney Faire on Google

      image Don't ever stay at this hotel! The breakfast is nasty it's boiled eggs and biscuits and gravy that taste just like cardboard ..the breakfast room is so filled with people that a worker coming up to me was so close to me while I was pouring my coffee..that I poured hot coffee on myself my first day there..that breakfast room is packed with people so much that it's dangerous to try to move around. They also double charged me when checking out and did not return my funds even after saying the funds was released back to me..Don't stay here unless you want to pay double because they double charge you when checking out!!!!!!! What a rip off!!!! Their bay area is tiny..no bikes for kids..only adult bikes at a kid friendly hotel right. This place is a nightmare! Would have much rather given Hilton my money..it's wayyyy nicer than this hotel and since they double charge people for a whole weeks stay..might as well stayed at the Hilton and got a better breakfast! This was also during my bday and my kids bday....definitely regret chosing this hotel!

      Business Response on Google Apr 8th, 2024
      We're deeply sorry to hear about the negative experience you had during your stay at our hotel. Please accept our sincerest apologies for the issues you encountered, including the disappointing breakfast, overcrowded breakfast room, and the inconvenience of being double charged.Your feedback is extremely concerning, and we assure you that we take it very seriously. We will investigate these matters thoroughly and take immediate action to address and rectify them. It's certainly not the experience we want our guests to have, and we're truly sorry for any inconvenience and frustration this has caused you.We understand your disappointment and regret that we fell short of meeting your expectations, especially during such special occasions as your birthday and your kids' birthday. Please know that we value your patronage, and we deeply regret that we failed to provide you with a positive and memorable experience.We would appreciate the opportunity to discuss your concerns further and make things right. Please reach out to us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the chance to regain your trust in the future. -Mike
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      Overall Rating

      Overall Rating
      ( 1988 Reviews )
      993
      412
      212
      137
      234

      Write a Review

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