Firehouse Subs Pembroke Pines

Their sandwiches are always great. But unfortunately the prices have gotten out of hand. You are better off going to Publix and getting one of their subs. Much better value.
Feb 9th, 2024

My overall 2-star rating is for Firehouse Subs (FS) Corp marketing Dept and the promo they currently have with T-Mobile, the integration is a mess! So many problems in applying promo code into FS app before and after mobile order is placed 15 min. Had to close and reopening app several times, then I called corp C.S. and waited another 22 min on hold cue to speak to customer service, then another ten with CSR who stated she has been dealing with this issue since Tues when it was released - 37 min to place an order to not have my sub show up that I customized, a style of chips I didn't want, and a contribution I did not make. My 5 stars for Service was for Adorian, Manager on duty, he was great and also commented on so many problems with T-mobile promo, some were the customers fault who did not read the terms of ordering from F.S. App and making an additional purchase to get the free H&L sub once promo code was applied, which for me is what I did, but got an error that it was not available at this location, I also tried another - I think F.S. Corp has placed a limit of the number of promos they decided to accept. T-Mobile customers like me experienced lots of technical issues with F.S. App, the T-Mobile Tues App works just fine. UPDATE: Regarding reply by F.S., apparently replier did not read my review, responding only by the overall stars I gave. I stated that I wasted over 30min on the phone with their customer service, providing my name, phone number, and location. Now you want me to waste more time by filling out another survey on-line, yeah right! Fix your app and honor all customers who take advantage of promo without limitations - See photo I've just included.
Nov 23rd, 2023

Aug 13th, 2023

Jul 28th, 2023

Sandwich was subpar and over priced
Jul 26th, 2023