We Florida Financial

Karin the teller and Monica the manager were amazing and very helpful.Both and very professional and knows the best for their customers. Thank you for the excellent experienced I have today and the previous days.
Mar 29th, 2024

The teller Ms Guerline is always accommodating and very helpful. She makes the time to answer your questions and is always pleasant. She makes you very comfortable and you know you will get superior service.
Feb 28th, 2024

Have gone to the branch a few consecutives times and every single teller and account representative were very polite, respectful, understanding and knowledgeable. My experience at the bank has been great. Thank you for your excellent customer service.
Feb 2nd, 2024

Jan 10th, 2024

PLEASE DO NOT BANK WITH THIS BANK. This is the worse bank ever. Ive been with them since I was 13 years old and now I am an adult. During Covid time my account got over-drafted and my account was closed. I tried to pay them back but they made it hard to pay back. They wouldnt allow me to make a payment. I was out of the state. They told me I needed to go to the bank so I flew back down to FL and went to the back per their request and was only told that they will not take a payment and the only way to make the payment is by mail in full and I cant make payments. I told them i want a paper trail and why are they making it so hard to make a payment especially when I tried by calling and went to the bank. They wouldnt set up a payment plan or nothing. Long story short I couldnt make the payment because I didnt feel comfortable via mail since I had horror stories and didnt trust it and by them being difficult I didnt trust them. So they also closed my credit card. Ive been making my credit card payments for months then just last month they did the same thing with my credit card account. They wont allow me to make my credit card payment even though my overdraft was on my checking account. This is the worst bank and this should be Illegal. Even a collection agency give you a chance to make payments and its not like Im NOT trying they just making it hard. I cant paying online, at the bank. I can only call a certain number (if they answer) and they charge a $7 fee each time Or via mail and Im sure they can lie and say they never got it just like all those months I was paying my credit card payments my balance NEVER moved. Smh
Jan 3rd, 2024