Journeys

On Sunday an employee offered to order the shoes I wanted to be delivered to my house since they were out of stock. I just received them today in the wrong size, she knew they were a womens size 6.5 but they came in mens. I just dont get how that happened. I just have just ordered them myself. When I called in to the store the interim manager Finn was one of the rudest people I have ever spoken with. Please do not give them your business, so many other places to get shoes
Dec 9th, 2023

I went to journeys yesterday, not expecting to find the mega crushes by crocs. But I wish I could remember his name. It was either Brian or Ryan, but he was a total sweetheart, and he found my exact size and he was super polite and kind I will definitely return to journeys next time I need a pair of shoes and ask for him specifically he was a sweetheart and made it my shopping experience. Very lovely. I ended up buying some pins for the shoes which I wasnt expecting to do but it is still nice to go in the store and be able to be treated kindly by staff (actual people) since everybody buy stuff on Amazon. No one gets to speak to customer service anymore. I had a really good experience overall!
Jul 27th, 2023

Jun 8th, 2023

I went to buy shoes yesterday for work... I'm a server who has been miserable in my shoes, never being able to find something comfortable.  The young lady that took care of me was nothing short of totally awesome... her name was Jackie... she showed me about 10 different pairs of shoes in various sizes; described them to me, the benefits because she loved them too and much more.She was extremely patient and just super nice... I found out later she was a store manager or assistant manager... I was incredibly impressed by her.  I bought a pair of Reeboks in black and hope they will make my feet happy again.Thank you Jackie!  You Rock!!!
Feb 16th, 2023

Sep 16th, 2022