PNC Mortgage

Oct 11th, 2023

May 21st, 2023

Came In for a new debit card and was greeted with smiling and kind faces. Yosef helped me and he was the most kind and professional person Ive spoken to there. Hes fast and knowledgeable. This is my favorite location to visit when I need anything!
Mar 13th, 2023

We first went to this PNC Bank, located on Military Trail, just north of PGA, at 10973 North Military Trail. I wanted to open a second account for myself. My son, wanted to open his very first bank account. Pretty much everyone, except one, who works at the PNC Bank on Military Trail was very rude. The ONLY NICE PERSON there, was the lady who was wearing a blue and white face mask, who assisted us with a deposit at the window (inside the bank). She was very polite, helpful, and professional! After making a deposit, my son and I, went into one of the offices for our appointment. A Banking Assistant called us in. When my son and I went into the office for our appointment, we had to also accept to have a trainee in the office with us. What? How inappropriate! That, not only made my son and I very uncomfortable, it also completely took the Banking Assistant's attention away from us, made the Banking Assistant distracted, and very much delayed the progression of our meeting. In addition, during the meeting, every time my son and I asked the Banking Assistant a question, so that we would understand the process of what we were interested in doing in relation to our accounts, the Banking Assistant not only talked over us, but also answered us in a very condescending way... somewhat demeaning. It made no sense! Not to mention, no matter how much we tried, it was very hard to understand even half of what she said (very heavy Hispanic accent, and mixed up words). In addition, she seemed to be in a hurry, and not willing to assist at all! So much so that half way through our 10 minute meeting, she stood up, and told us that she and the trainee, had to go take care of something else related to his training, and lunch time...Then, proceeded to guide us out of the office. Simply shocking! How very rude, unprofessional, etc.! We still had a few more questions, and didn't even get to open our new bank accounts. We were both in disbelief! We left this bank on Military Trail (Just north of PGA), and immediately looked for another PNC BANK that was close by. We went to the PNC BANK located in east Palm Beach Gardens (2000 PGA Blvd.). What a difference! Upon arrival, we were warmly welcomed by a very professional young lady, and the Banking Assistant helped us right away! He was polite, efficient, knowledgeable, and very professional! He answered all our questions, and helped us open our accounts. What a wonderful experience! The PNC BANK, in EASTERN Palm Beach Gardens, at 2000 PGA Blvd., Suite 1000, is where I will take all my business from now on! That's how every bank should be! Simply the best!
Feb 1st, 2023

Very very slow service at drive in. . Never again
Aug 22nd, 2022