Fifth Third Bank & ATM

I opened an account here in September 2023. Its January 2024 and I still havent received my debit card. Despite having raised this issue in November of 2023, the card still wasnt delivered. I called up to ask about my debit card and was told my checking account was closed. I didnt receive any paper or electronic communication regarding the status of my account. When speaking with the bank manager, Matt, he informed me rudely (while talking over me and cutting me off) that the account has $0.00 in it and what did you expect the bank to do? The account had less than $10.00 in it, but Im thankful because if Id had more in my account it wouldve been lost to the aether without a word of warning. Throughout this conversation with Matthew, he was extremely rude, unprofessional and condescending. I will be taking my banking needs to Chase.
Dec 25th, 2023

Very slow service
Dec 18th, 2023

I called and the bank manager did not speak English it was hard too understand a word he was saying, he was very rude.
Nov 14th, 2023

Best fifth third branch is in oviedo and best bank is Fifth third. I've been with them for 10+ yrs. The staff at the Oviedo Branch are so kind and go above and beyond for the customers.
Apr 22nd, 2023

I used to have a bank account in the North Pole, but the froze all my assets. Now i bank at 5/3 Oviedo and everythings grand ;) This is a nice convenient bank with friendly people and low crowds. All of the staff is super helpful. I'm always helped promptly. Jacqueline deposits our money with passion and precision while having a nice unstuffy natural conversation. Matt makes sure that I'm aware of products that will help my business (Thanks for the no-hassle PPP loan!). Jeff is quick with answers when something weird comes up. Love the hometown feel here. I have noticed that most of the clients are on a first name basis with the staff. Very happy to use 5/3 for our business banking!
May 30th, 2022