Ipumpshop

(Translated by Google) It was my third purchase and I did not receive the product or refund. Purchases on 11/13/20 and 1/14/21 all OK. I've sent about 20 emails and nothing. Look at the mail message: "Dear Customer, we inform you that the mentioned object was not authorized for import by the customs authorities, due to the missing/incomplete/incorrect declaration of content. According to postal legislation, a correct and complete description of its content is a basic requirement for posting international objects in English or in the language of the country of destination. The indication of the sender, the content of the order, as well as the respective value must be indicated in detail and general mentions are not allowed. We clarify that failure to comply with this requirement results in the return of the object to origin, and the sender may, as soon as he receives it in return, make a new postage by correctly filling out the shipping document. We must record that the sender is legally responsible for the postal object with the mail of origin. Thus, the sender may formalize a complaint at the source, if you consider the return to be unfounded" Unfortunately I did not receive the products or money back. (Original) Foi minha terceira compra e no recebi o produto nem estorno. Compras dias 13/11/20 e 14/01/21 tudo OK. J enviei uns 20 emails e nada. Olhem a mensagem dos correios: "Prezado Cliente, informamos que o objeto mencionado no teve sua importao autorizada pelas autoridades aduaneiras, devido a declarao de contedo estar ausente/incompleta/incorreta. Conforme legislao postal, requisito bsico para postagem de objetos internacionais a correta e completa descrio do seu contedo em ingls ou na lngua do pas de destino. A indicao do remetente, do contedo da encomenda, bem como o respectivo valor devem ser indicados detalhadamente e no so admitidas menes de carter geral. Esclarecemos que o no cumprimento dessa exigncia resulta na devoluo do objeto origem, podendo o remetente, to logo o receba em devoluo, efetuar nova postagem preenchendo corretamente o documento de embarque. Cumpre-nos registrar que o remetente o responsvel legal pelo objeto postal junto ao correio de origem. Dessa forma, o remetente poder formalizar reclamao na origem, caso considere a devoluo improcedente" Infelizmente no recebi os produtos nem dinheiro de volta.
Jun 12th, 2023

(Translated by Google) I've been trying support for more than a week to close the purchase, the only person who answered me said that it was probably a situation and in the end there was no solution. What a horrible support, they don't give any feedback. (Original) Estou h mais de uma semana tentando o suporte para fechar a compra, a nica pessoa que me atendeu disse que provavelmente era uma situao e no final nada de soluo . Que suporte horrvel, no do retorno algum.
Apr 22nd, 2023

(Translated by Google) Buy and pray to receive, because if you have any problems, the service is terrible and they are exempt from all responsibilities. They had a detained shipment and the customer is left with the problem. Just look at the advertisement here. A pity because they were very good in the past. (Original) Compre e reze para receber, pois se tiver qualquer problema o atendimento sofrvel e se isentam de todas as responsabilidades. Tiveram carregamento retido e o cliente que fique com o problema. Basta olhar no reclame aqui. Uma pena pois j foram muito bons no passado.
Jan 27th, 2023

Dont waste your time, they dont sell anything from this location.
Dec 18th, 2022

(Translated by Google) I've been buying from them for over 5 years, and I'm completely satisfied with the prices and quality of the products! Since I lived in Brazil I already bought from them, I've been living in Canada since 2019 and I continue to buy from Ipumpshop, delivery and really good prices. And there's still support via whatsapp, which in my view greatly speeds up any problems or questions. (Original) Compro com eles a mais de 5 anos, e estou totalmente satisfeito com os preos e a qualidade dos produtos! Desde que eu morava no Brasil j comprava com eles, estou morando no Canad desde 2019 e continuo comprando da Ipumpshop, entrega e preos realmente bons. E ainda tem o suporte pelo whatsapp que ao meu ver agiliza muito qualquer problema ou dvida.
Dec 9th, 2022