Bailey's Medical Equipment and Supplies

very easy to work with and helpful
Mar 22nd, 2024

Not helpful supplies not available
Oct 20th, 2023

Awesome experience! I went in, was greeted immediately and only took about 20 min to get what I need! I will definitely be coming back.
Apr 21st, 2023

Always at your convenience. Reliable when they say they have a particular item. Will order for your if possible and keeps you informed re: ETA.
Nov 14th, 2022

I am so pleased to write this review for Baileys Medical. They saved us from our reoccurring ordering nightmare. A nightmare which my Mom endured for nearly 6 months. Our story - My mother (77 yrs old) was having the hardest time getting her ostomy supplies from a well known medical supply company. This company was the same company the in-home nursing company utilized, which means when she transitioned to self-care she only had to take over the actual ordering. It was her active account, with bag information, all her insurance information, order history etc. Should have been easy right? Wrong! Mom was given the runaround.. often placed in the middle of what may best be described as finger-pointing buck passers. My mother, wanting to be amenable, would try to jump through the hoops. She was made the go between the Doctors office and supply company processing//insurance department. She would call and be placed hold so they could research whats going on, hold to then be transferred to a supervisor, hold receive a new set of instructions. Its beyond my understanding how people, especially those without family to advocate, manage this system. There needs to humanity and compassion in this line of business. Often those in need of supplies are struggling, healing, or learning to navigate a new way of life. Therefore, the last thing they should be doing is worrying about having the supplies they need. NEED! Finally fed up with the excuses, I reached out to Baileys Medical Supplies who is and remains our saving grace! Placed our first order and I thought, wait it cannot be this easy but alas it was. Jolene is our representative and Im giving her a shout-out because she is a rock star! She went above and beyond, ensuring we had what we needed when we needed it. Calls answered and emails are addressed quickly. I imagine the entire Bailey team makes the process what it is - a well oiled machine. So what was once a dreaded must do - is now No Problem! A huge and heartfelt THANK YOU!
Oct 10th, 2023