Horizons Medical Supplies and Homecare, LLC

May 18th, 2023

Apr 5th, 2023

SO THANKFUL for Horizons! I needed a post op shoe and they were the only company that could help me same day. We all need to remember to shop small and local when we can, having this store matters to a lot of people!
Feb 21st, 2023

Utilized their wheelchair rental for a few days to allow my mom to go on a trip to NYC with us. Test drove in the driveway the day prior and off to the airport the next morning. As we were wheeling toward the terminal the front left wheel was wobbling and causing a very uncomfortable ride. I stopped at the ticket counter and Delta Airlines attempted to fix the wheel. After a few tries it was unsuccessful and they offered to loan us a wheelchair as we were only taking a day trip and would return in the evening. Upon returning the chair and explaining the situation, the clerk refused a refund. I sat in the chair and it wasnt as bad for me as Im 70lbs lighter than my mom but the tire still vibrated but she refused to acknowledge and insisted it was a brand new chair. After asking for a refund yet again, she still refused. Horrible customer service! Reply to owner: As you saw the wheel was vibrating and every time I mentioned you said move your head and refused to acknowledge the vibration, so yet again, HORRIBLE customer service As you can see we clearly didnt use your new chair, so do the next customer a favor and FIX it before they have an almost ruined trip
Jun 5th, 2022

Wrong hours posted today
May 20th, 2022