Tsw Mattress Orlando

(Translated by Google) I love your mattresses (Original) Amo sus colchones
Jun 1st, 2023

The girls who attend me was very detailed oriented. They have good prices too.
Mar 10th, 2023

Clean, professional staff.
Mar 6th, 2023

We purchase a mattress about 5 months ago , this mattress was supposed to be pretty Firm but not too hard we even tested it at the (warehouse/store) to get a good feel for it since we where told that even though it was a display mattress at the time but it was new , 5 months later the mattes became very soft in the center area so we end up sinking in the mattress not allowing us to sleep well or comfortable, we have been trying to communicate for about 3 weeks now to find out what they will do to correct the issue and been told there is nothing they can do until the (owner) gets back in town from Vacation , Im hoping that eventually they to the right thing to fix the situation.
Jan 24th, 2023

(Translated by Google) Terrible after-sales service, I say this because by mistake they sent me a mattress that was not the one I had bought, I reported the error, but instead of providing a solution, it fell into a circle of justifications for not recognizing the error, I finally called the contact number and I was attended by a gentleman named Jess who was quite offensive in his way of dealing with the inconvenience, if possible this type of person should not answer a phone since they directly harm the reputation of a company. Finally, an agreement was reached to return the money, but they were not precise in the terms, they appeared 2 days later offering excuses that they had not been able to take the money, so I preferred to leave everything as is and not continue with this story. I leave the photos so that you can verify that what was received was not the same as what was offered, they believed that it was a color issue. (Original) Psimo servicio de post-venta, digo esto porque por error me enviaron un colchn que no era el que haba comprado, comuniqu el error, pero en vez de dar solucin se cay en un crculo de justificaciones para no reconocer el error, finalmente llam al nmero de contacto y me atendi un caballero de nombre Jess quien fue bastante ofensivo en su manera de lidiar con el inconveniente, en lo posible este tipo de personas no deberan atender un telfono ya que perjudican directamente la reputacin de una empresa. Finalmente se lleg al acuerdo de la devolucin del dinero, pero no fueron precisos en los plazos, aparecieron 2 das despus ofreciendo excusas que no haban podido llevar el dinero por lo que prefer dejar todo as y no seguir con esta historia. Dejo las fotos para que puedan verificar que lo recibido no fue igual a lo ofrecido, ellos invistieron que era un tema de color.
Feb 9th, 2023