Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.4 - (124 reviews)
61
12
7
3
41
Read Our 124 Reviews

Chamber Rating

Verified Member
3.4 - (124 reviews)
61
12
7
3
41
  • Ami

    I came to switch over from Tmobile and get a new phone, Hamid helped me today and was so helpful and patient with my mother and I. He is very professional and answered all of our questions and made sure we left satisfied! Super friendly and customer service was amazing. Had a great conversation! Thank you! For anyone visiting this store, ask for Hamid!!!
    Apr 10th, 2024

  • Norberto Mercado

    Good
    Apr 6th, 2024

  • 28th OMS

    This location is CLOSED. All fixtures and signage are gone. I was there 03/27/2024
    Mar 24th, 2024

  • Alejandra Rodriguez

    The reps are always nice but you have to cancel mobile service by phone! If you can get the service in person, you should be able to cancel in person.
    Mar 18th, 2024

  • rob Simon

    It's amazing how you can come in the store one time and speak to employee he can pull your bill up and explain stuff to you right from the computer just a few weeks ago and we come back another time with questions a few weeks later the young kid is not here and the other two people working basically said they can't look at our bill they can't see anything they can't do anything they don't have the capability so I asked the young gentleman so is the other guy your manager he said no then I said does he have some extra special computer privileges over you he said no I said so you just told me you couldn't look at our bill this is another reason spectrum sucks I wish there was other options within the area
    Mar 17th, 2024

Read Our 124 Reviews

About
Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 557 N Alafaya Trail. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Orlando Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

Services

  • Pay My Bill
  • Mobile Demo In-Store
  • Spectrum Mobile, Video, Internet and Phone
  • Self Install
  • Demo Center
  • Equipment Exchange
  • Online Reservations

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.


Q Where is Spectrum located?

A Spectrum is located at 557 N Alafaya Trail, Suite J03B, Orlando, Florida 32828


Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/fl/orlando/557-n-alafaya-trail?cmp=yxt&y_source=1_MTc5NjQ2NjYtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Spectrum open?

A Spectrum is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM


Q How is Spectrum rated?

A Spectrum has a 3.4 Star Rating from 124 reviewers.

Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 124 Reviews )
61
12
7
3
41
Write a Review

Ami on Google

image I came to switch over from Tmobile and get a new phone, Hamid helped me today and was so helpful and patient with my mother and I. He is very professional and answered all of our questions and made sure we left satisfied! Super friendly and customer service was amazing. Had a great conversation! Thank you! For anyone visiting this store, ask for Hamid!!!

Business Response on Google Apr 10th, 2024
We are happy to hear that you are having a great experience! ^STS

Norberto Mercado on Google

image Good


28th OMS on Google

image This location is CLOSED. All fixtures and signage are gone. I was there 03/27/2024


Alejandra Rodriguez on Google

image The reps are always nice but you have to cancel mobile service by phone! If you can get the service in person, you should be able to cancel in person.

Business Response on Google Mar 19th, 2024
We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

rob Simon on Google

image It's amazing how you can come in the store one time and speak to employee he can pull your bill up and explain stuff to you right from the computer just a few weeks ago and we come back another time with questions a few weeks later the young kid is not here and the other two people working basically said they can't look at our bill they can't see anything they can't do anything they don't have the capability so I asked the young gentleman so is the other guy your manager he said no then I said does he have some extra special computer privileges over you he said no I said so you just told me you couldn't look at our bill this is another reason spectrum sucks I wish there was other options within the area

Business Response on Google Mar 15th, 2024
We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

Load More Reviews

Overall Rating

Overall Rating
( 124 Reviews )
61
12
7
3
41

Write a Review

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