Dunkin'

Needs better customer service! Ordered and paid for 3 coffees, gave me 2. Fixed the issue quickly! Cool. But I am diabetic and asked for a coffee with SPLENDA. Gave me regular sugar & when I asked about it, they argued they put splenda when I clearly see and taste the sugar. Had to take it because I am on the way to work and they didnt change it when I first asked instead they wanted to double check I was saying the truth. Really unfortunate! I love dunkin please be more considerate for employees trying to make a quick effective stop!
May 16th, 2022

Great staff! Kind and courteous.
Mar 27th, 2022

Feb 28th, 2022

Feb 20th, 2022

Recently moved to the area and unfortunately this is the closest Dunkin. Ive never consistently received worse service at a Dunkin before. I waited almost 9 minutes at the speaker for someone to take my order - I decided to drive up to the window after waiting and they were all having a good time standing around chatting. They appeared to be frustrated with me interrupting their time and asked if I was going to go back around to the speaker. I told them I was at the window now after waiting at the speaker and had to ask them to take my order. Once we got half of our order, they shut the window to continue talking without giving us the other half of the order. We had to knock and tell them we were missing items. 90% of the visits here, something is wrong with the order or its extremely slow. I am now choosing to drive several minutes out of my way to go to another location.
May 21st, 2022