Dunkin'

A very dirty place. I had to clean our table before eating. The front counter worker was NOT FRIENDLY or helpful. My coffee order was wrong. It didn't even have the flavors I requested. It was basically a coffee and cream. When I went up to the counter to ask for the proper flavors, I was rudely told "we don't have those right now". She didn't offer a friendly response. It would have been better to have stated "my apologies for the inconvenience, we are currently waiting for delivery. Or something to that effect. *I understand that many places lack staff. Those that do show up for work are greatly appreciated. *Maybe next time I can respond to that employee "I'm sorry, you seem to be having a difficult time. I hope things get better for you.
Apr 28th, 2022

By far the staff working on the days I visited Orlando made the experience memorable. Especially the young lady who expressed her sincere help when she saw that I was waiting longer than usual (twice).
Apr 2nd, 2022

Although they were super busy and dealing with a lot of rude customers it was my first time there and they made sure I felt welcomed and got exactly what I wanted even though I didn't know what I wanted
Apr 1st, 2022

Absolutely worst Dunkin and would avoid it at all costs. After waiting in line 5 min for woman to finish her chat with the customer in front of us tried to order drinks and food when we were rudely told that " they weren't doing hot food right now, I've done said it like 5 times!". Never once heard her say it before that so we chose to spend out money elsewhere
Mar 31st, 2022

I get here at 2:30 PM and the doors are locked, on the door it clearly says they closes at 6pm, one employee is looking right me and didn't say anything and walk to the back of the store, they could at least put a sign up and say something to me as I was standing there, I'm so disappointed in they way they do business.
Mar 30th, 2022