Saint Laurent

Fake , Waiting......
Apr 3rd, 2022

Been waiting 6months for a repair that I was told would be done in 6weeks. Every time I call they quickly get me off the phone and say I will get a call back which never happens. Manager is horrible with following up. Here we are 6 months later for a simple repair to expand a little strap. There customer service is so horrible.
Mar 20th, 2022

I was dead set on buying the Loulou bag but I went to the other luxury stores first to see the other bags I love in person. Other stores were polite and welcoming. Went inside the Saint Laurent and the staff were not friendly and not warm at all. A sales associate asked me if Im looking for a specific product, I told him what I wanted, he got it for me, never say any details or info about the product, I felt like he feels he was wasting his time on me. He was dismissive and at times condescending. I kept my conversation with him very polite and gentle. I drove 2 hours to Orlando because I want the shopping experience. If I dont, I couldve just ordered the bag on the YSL website. I want to have a human interaction and have that luxury shopping experience but was totally let down but Saint Laurent employees. I still purchased the bag because thats what I wanted. I hope the management will train their staff on costumer service. This place seriously need an improvement.
Mar 13th, 2022

My visit today was fantastic although the boots I tried on didn't fit (I am usually a size 48/15). Duan had gone out of his way to get the boots for me to try on, and Patrick had offered me a bottle of sparkling water while I waited. Highly recommended seeing as YSL designs are always great as well.
Dec 25th, 2021

Good service
Dec 18th, 2021