Journeys Kidz
-
8001 S Orange Blossom Trl
Orlando, FL 32809 - 407-251-4341
Hours
Chamber Rating
-
Helena McCabe
Rude and dishonest customer service. Refused to take back a purchase in perfect condition with receipt because I didn't have the box. She tried to show me where that was the policy on the receipt and the website but failed because it's not stated anywhere in either place. The manager told me to call corporate customer service there in the store and if they said yes, they'd take it back. Lo and behold, I called customer service right there and they said it was fine that I didn't have the box. They still refused. Why even have me call, then? Ridiculous. They've lost a customer for life.
Jul 15th, 2022 -
Yazmyne Holmes
Bought a pair of shoes that were exclusive to Journeys. The sales associate had to do an online order and I was okay with that. She ordered the wrong size and when I asked for an exchange/refund she THEN informed me that she was unable to because it was a special order and Id have to wait to receive them to later return them. This was all within 15 minutes of making the purchase. The most frustrating experience ever!
May 21st, 2022 -
Camilo Renteria
Mar 21st, 2022 -
Keany Lausell
Jan 20th, 2022 -
Carolina diez
Jan 4th, 2022
Contact Info
- 407-251-4341
Questions & Answers
Q What is the phone number for Journeys Kidz?
A The phone number for Journeys Kidz is: 407-251-4341.
Q Where is Journeys Kidz located?
A Journeys Kidz is located at 8001 S Orange Blossom Trl, Orlando, FL 32809
Q What days are Journeys Kidz open?
A Journeys Kidz is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Journeys Kidz rated?
A Journeys Kidz has a 3.9 Star Rating from 33 reviewers.
Hours
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Ratings and Reviews
Journeys Kidz
Overall Rating
Overall Rating
( 33 Reviews )Helena McCabe on Google
Rude and dishonest customer service. Refused to take back a purchase in perfect condition with receipt because I didn't have the box. She tried to show me where that was the policy on the receipt and the website but failed because it's not stated anywhere in either place. The manager told me to call corporate customer service there in the store and if they said yes, they'd take it back. Lo and behold, I called customer service right there and they said it was fine that I didn't have the box. They still refused. Why even have me call, then? Ridiculous. They've lost a customer for life.
Yazmyne Holmes on Google
Bought a pair of shoes that were exclusive to Journeys. The sales associate had to do an online order and I was okay with that. She ordered the wrong size and when I asked for an exchange/refund she THEN informed me that she was unable to because it was a special order and Id have to wait to receive them to later return them. This was all within 15 minutes of making the purchase. The most frustrating experience ever!
Camilo Renteria on Google
Keany Lausell on Google
Carolina diez on Google
Overall Rating
Overall Rating
( 33 Reviews )Write a Review
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