Metro by T-Mobile

Terrible service, there are two people who serve you, but neither of them was polite. I went to inquire by phone and they got upset because I told them I was investigating and had to go somewhere else. I came back and the girl turned her back on me and the other salesperson said the system was down. It would take a few hours.
Dec 24th, 2024

Sebastian. Was very professional, very knowledgeable, and is the most respectable person I have dealt with. He over achieved his curiosity and we walk out extremely happy. Thanks sebastian!!!
Feb 23rd, 2024

Lexon is top of the line excellent. He's friendly courteous and always professional. He has great intellect about his Job. It does not matter what you need as a customer he knows exactly what to do. Metro or any employer is very lucky to have him as their employee. He carries himself with much grace and dignity. He is at all times a gentleman and as such he is always respectful.
Feb 5th, 2024

To Whom it may concern, Mr. Lixan Escalona gave my lady friend Joan Villarreal excellent,professional, and patient in person in english service earlier today that I was a witness to at the 1418 N. Semoran Blvd. ste 112, Orlando, Fl 32807 retail Store. Ms Villarreal has been a llocal longtime Metro (now T Mobile) customer who has not always been easy to get along with and who started off with him antagonistically when she first entered the Store. She blamed everyone, but by his listening and mentioning that her current cracked cell phone was going to die and keeping his words on point won her over to the unused phone still in the original box brought in to get a refund. By explaining to her satisfaction how to use that same phone and by installing certain applications he was able to convince that 80 yr old nontechie how to work that phone screen and be contented that she could work it to her satisfaction. Thank you for his service,time, expertise and kindness. Sincerely, Michael P. Cook
Jan 6th, 2024

Nov 21st, 2023