Metro by T-Mobile

Raphael, Jackson, and Brandon helped me fixed my service thankyou
Apr 9th, 2024

My recent visit to Metro PCS turned out to be a remarkable experience, distinctly setting the bar for what customer service should look like. Amid the vast array of stores Ive visited, Metro PCS truly shines as the pinnacle of excellence. The atmosphere upon entering was inviting, filled with a sense of eagerness from the staff to assist and enhance the shopping journey. A highlight of my visit was the unparalleled assistance provided by Jackson, a commendable employee whose dedication to helping customers was evident. His patience, attention to detail, and genuine care in ensuring my needs were met exemplified the pinnacle of customer service. Jacksons efforts not only made my visit smooth but also memorable, proving that Metro PCS is not just about telecommunication services but also about building positive, lasting relationships with their customers. My sincere thanks to Jackson and the team for making my experience outstanding.
Mar 29th, 2024

Attention, this is not an official metro tmobile, it is a separate company, we went to activate 2 lines at 80usd and they wanted to charge us for the activation 26usd each, which is free (official website says activation of lines in store and online for free) so pay attention, ask first better, oh and I left a bag and they returned it to me, good service but bad service for the packages
Feb 25th, 2024

If I could give this place 0 stars I would. Me and my mother came to this location about an issue concerning a service that occurred with her cellphone. We tried speaking to the manager about this issue and he did not fix the issue. We payed for this service as well. A waste of time and money, will never be coming back here again!
Jan 23rd, 2024

Jan 2nd, 2024