TD Bank

Do not trust this bank. The hours of operation are convenient, but every other possible aspect of banking is horrible. I set up an account to earn a new account bonus. This required basic activities in the first month. TD bank made sure that I could not complete those activities (blocking transfers, unlinking accounts, pretending to fix issues). I called customer support 3 times on 3 separate days and was assured the issue was fixed each time. The issue was never fixed. They lied to me in order to get me to create a new account but did not allow me to get the new account bonus by cancelling all transactions on my account.
Mar 5th, 2024

For bank manager Mat is no help or care to help you, worst experience I ever had from going to td and banking with them I to it's time to cost my account and bank elsewhere
Jan 18th, 2024

OH MY GOD! This place has middle aged workers that move like your 90 YEAR OLD GRANNY. Hello.............anybody home? One teller manning the drive thru, & the other one manning the lobby. I've never seen any slower bank than this one in Orlando. WHAT'S WRONG WITH THESE PEOPLE? 15 minutes to make a simple cash deposit IS SIMPLY NOT ACCEPTABLE. WHO IS THE MANAGER HERE?????? I'D LIKE TO GIVE HIM/HER MY 2 CENTS !!!!!!!!!!!!!!!!!
Dec 11th, 2023

According to the schedule they say is 5-6pm, I arrive at 5:05pm to exchange money in euros and they tell me that they closed the cash register, the lovie is open (it will be for you to drink coffee, I say at least but I didn't see a coffee maker ) but they don't close at 6:00pm. From now on I will ask for the hours of the services since you will not be able to receive the service if the hour has already passed, so why do they say they close at 6:00pm, if at 5:00pm you no longer provide the service I need, that's good.
Nov 15th, 2023

Today Mr Alan at your TD Bank Kirkman Branch provided the worst and the most rude banking experience in more than 30 years. We went to get international wire done. He was rude and irritable to start with. Asking rude questions. Was asking questions in a bad manner. Finally when he was told in a polite way that I had made exact same wire four days ago at Chase Bank and it was without any glitch. He got infuriated and stood up and told us to leave. He said I was condescending when I mentioned Chase Bank. I said I was not and I apologize if he took it that way. After apologizing second time,, he still was angry and furious and repeated many times that he will not help us at all and rudely told us to leave. We almost emptied the account and deposited cashiers check at Bank of America across the street. Needless to say Ill close my account. Professional people. Stay away from this worst banking staff.
Jan 3rd, 2024