Vivo Healthcare Orange Park

If I could leave less than 1 star I would. My mom was discharged from here and there has been 0 communication on next steps for her home health services, the social worker is unreachable, and any time you call the line either rings into oblivion or you leave a voicemail that isnt returned. Do not send your loved ones here if you expect to have any sort of communication with anyone, especially if you live out of state and cannot be there in person.
Apr 7th, 2024

My mom was only here for a week before being sent to the hospital, but in that time, everyone here was so nice and welcoming! They treated my Mom so good. Any concern I had was answered in a timely manner. Since my Mom was transferred out to the hospital, I have received several calls checking on how she is doing! Don't judge this book by its cover, it may be an older building, but it is clean and does not smell like some rehab/nursing homes do. And the employees actually care about the patients!!
Mar 31st, 2024

The Director of nursing is phenomenal and I think she is an amazing person to have in my life
Mar 16th, 2024

Feb 3rd, 2024

The nurses and cannas are the best of anywhere Ive been and I have been in four rehabs in last four years. The food is the worst Ive seen,I dont think they even have a cook but the head dietician should have to eat three meals a day in the dining room for one week, no specials for him\her just exactly what they offer residents. I have lost 14 pounds in two weeks it is so bad. Not a great way to loose weight no strength to want to do exercises.They do offer an alternative menu, but you have to turn in your request without even knowing if you like what they are serving. Let me say even one complete hall of residents request a grilled cheese for diner,you know there is something wrong. You have to turn in your alternative request one hour before e you are served. I suggested the put the menu on the daily events sheet that activities pass out every morning forthose patients that are bed bound and cant go to nurse station to look and see what is on menu. They said no because they would expect it everyday, well yeah that is the reason for sharing the menu with everyone.the Rehab department is tops in my book,they are great at what they do.they have wonderful helpful suggestion for patients.IFyou listen to them and do what they ask you to, you will get better.very good department
Feb 29th, 2024