UF Health Family Medicine and Pediatrics - Oakleaf

Unorganized! Well anything to do with Shands is unorganized. Doctor referred my daughter to an OBGYN but they wont see her until she is 16. Getting them to refer her to somewhere else has been such a nightmare until I gave up and now switching her to another doctor in St Johns County! I will NEVER use this place again
Mar 21st, 2023

My mom has been seeing dr. Mantilla here for years he never sent a refill in for her pain medicine for the month of February the day before he ran out of the office no one was there to call in my mother's medication she called for 2 days no one was responding the people who are taking the calls don't know what they're talkin about telling her all this false information bonding the day the medication was meant to be refilled there was no one there to refill it the nurses yelling at my mom's in the doctor had an emergency but what about her the nurse told her to go to the emergency room for withdrawal treatments we are filing a lawsuit.
Feb 3rd, 2023

Had a positive COVID-19 test at home on Monday. Called the office to make an virtual appointment I was told they do not do virtual and next available appointment wont be until Thursday. Being in the medical profession myself I know you are required to seek treatment for COVID-19 as soon you can. Had I had wanted for the Thursday appt I would of been out my 4 to 5 day window.
Feb 2nd, 2023

I'm so grateful and blessed to have found this doctor's office. Every issue regarding my health has been addressed within a timely manner each time. Ms. Shaneika Douglas, APRN has provided exceptional services for me on a consistent basis, explaining every issue clearly with me going home without any doubt. I've received numerous phone calls from this office going over my concerns, making sure everything with me is updated and simply showing that they care about my health. I've never experienced such compassion from a doctor's such as this. They even call on the weekends!!! Oh my goodness, I'm truly impressed. You never know what a person is going through in life, the phone call I just received today about my health was surprisingly lengthy and therapeutic. It wasn't rushed...it was needed. I hate that I forgot the young lady's name who called me from her home but she definitely warmed my heart.Thank you, UF Health Family Medicine and Pediatrics at Oakleaf. I am beyond pleased with your services. God truly guided me to the right place. Kind regards, Eurika!
Jan 5th, 2023

Jul 13th, 2022