Avis Car Rental

Spend a few more dollars and ensure you're not left scrambling to find alternatives minutes before starting your vacation. In short ty Enterprise for putting the customer first. Oh never prepay!!!!!!!
Feb 14th, 2023

I would give a negative star if that was a choice. I showed up a little before 7pm tonight, Christmas Eve, to pick up my rental at the Daytona Beach Airport and the staff had closed up and left. The other car rental companies were there and those folks confirmed that that the Avis/Budget staff had left for the night. My reservation was for 8pm and had been paid in full. I contacted the reservation 800 # and they confirmed that location was open till 8pm and my reservation was valid. The guy said he didnt know what to tell me and transferred me to customer service who did not answer and the automated system requested I leave a message. The system stated someone would contact me in 24 hours. How does that help? I am out my money (for now) and no rental car, no explanation, no one available to help.
Dec 24th, 2022

Dec 6th, 2022

Nov 17th, 2022

They should treat their loyal customers over 12 years with better respect and dignity... They should also be honest and give you what you reserve.. they shouldn't give you any leftovers just so they can make more money on other cars even if you reserved that particular car and they won't give it to you!.. integrity and honesty is key to running any business!
Nov 4th, 2022