Sonny's BBQ

"Thank you" to our amazing server Evens. For being a fantastic server, Fantastic food, attention to detail and excellent timing. Our favorite part was the brisket, but you should definitely give the smoked chicken salad dip a try. It's official... You made this my favorite Sonny's BBQ experience. Sonny's is lucky to have you. Heather and Bobby
Apr 9th, 2024

I was served by Olivia in the Winter Garden/Ocoee store and she was great!!!
Apr 7th, 2024

Apr 7th, 2024

Evens & Jamie was fantastic. You should have a whole team of such pleasant accurate and knowledgeable servers and employees! Great service!
Apr 6th, 2024

I've gone to this location many times and I've had a few bad experiences from by the name of Steve. I ordered my meal to go and my kids meal and I asked the young lady to give me extra coleslaw dressing which is what I usually get for the coleslaw because sometimes it seems to be dry. The young lady went to the back and asked for it and came back out and said we do not sell that. I said I get it all the time I'm not sure why I can't get it it's just a small little container of the coleslaw dressing. The manager by the name of Steve came back up and said we don't give that away and if someone has been giving it to you they're in trouble because they shouldn't have been giving it away. I said I get it all the time whenever I get coleslaw because ( and I showed him the container of coleslaw and how dry it was) he stated well they shouldn't be doing that. The next thing I know another young lady comes out back by the name of Laura and she asked what it was I wanted and she understood completely and said that's no problem let me get that for you. He came back up and tried to speak and said oh I thought you wanted something else that we do not serve. Not sure how you thought that when I opened up the bag and the container of coleslaw and showed you that you could not see any of the coleslaw dressing then he says oh I thought you wanted something else.... He was just very feisty arrogant and abrupt My response was sir I specifically ask the young lady and you for coleslaw dressing and he tried to skirt around the statement knowing that he was out of line as well as rude so I told him I will contact the corporate about customer service. He made my visit very unpleasant and I lost my appetite
Apr 7th, 2024