Home Hardware

Friendly and helpful staff
Dec 25th, 2023

To start off, I went back and forth on four or five stars. Home Hardware is very good. But I didn't find them to the point of five stars (yet). They may be worthy of five stars that I rarely only give out for only the outstanding in their field and price point. So at this point I will say they are better than four stars. So since they don't have 4.5 stars, I gave them four. Parking isn't bad, but it seems way farther to the door than one might think. But it's not bad. the store itself does have an outside garden center which I really didn't go in yet. But I like the idea that they have it. The store seemed fairly large. It is not huge, but large enough to feel like they will have most of what you might need. But still feel like a home town hardware store. I think that they have just the right size. In my case I went to other places first before visiting Home Hardware. The big box stores seem so disorganized, that I have trouble finding what I need. And I spent 45 minutes trying to get an employee to help me acquire an item I wanted to purchase. But after many calls over the intercom, no one came to help. Where as at Home Hardware had folks available immediately and through out my visit. The employee was very helpful and assisted me with a couple of items all the way out to my vehicle. I'm not sure about the prices yet, but from what I did notice, they looked competitive or better than the big box stores. Home Hardware seems more like a smaller business, even though they themselves are quite large in terms of locations. They just feel more like your local hardware store rather than a giant corporation like the big name competitors.
Dec 5th, 2023

My go-to for supplies
Aug 24th, 2023

Great place with amazing customer service. These people really care and want to help you. I would go here before the big box stores.
Aug 21st, 2023

Have bought their propane gas for years. It cost a little more than other places but we didnt care. Went in the other day with our usual bottle that was almost empty but this time we brought in a second bottle that was almost full but wanted to get it topped off. Should have cost us maybe, $5. But they charged us $10 because they say that all top offs are $10 regardless of how much gas it takes to fill. No signs so stating. The guy that took our bottles didnt tell usknowing that it was practically full and that Id be charged $10. The woman at the cash register just shrugged her shoulders. When we approached the guy that filled the bottles he clearly played dumb. So, with all of the places to get propane in Ocala, and after always going to Home Hardwarewell never go back. Theyve lost all of our future business because of lack of signage and lousy customer service.
Jul 1st, 2023