Essex Mortgage

These people are crooked. I refinanced and they are jerking around on my escrow refund. I asked for it to be wired to my bank account. Can't do that. I asked that it be sent certified mail couldn't do that. I received my escrow statement mailed the same day my check was mailed but mysteriously never received the actual check. You can not speak with anyone except a CS who have standard responses which are worthless. Don't do it do not use this company for your mortgage they're crooked.
Apr 10th, 2024

Teenah was very informative and helpful with answering all of my mom and I property tax questions. Thank you for being kind and patient with us. She didnt mind us asking the many questions we had! Have a great day Teenah and be safe!
Apr 9th, 2024

Melody was awesome, everything I called in for was answered. She was more than patient with me. She made sure that I understood everything before we ended the call.
Apr 9th, 2024

Thank you Kaliyah for the outstanding customer service
Apr 9th, 2024

Yvonne did an amazing job with customer service and answering all my questions
Apr 8th, 2024