Family Traditions - Previously DBA ABC

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

3.7 - (36 reviews)
22
2
1
2
9
Read Our 36 Reviews

Chamber Rating

3.7 - (36 reviews)
22
2
1
2
9
  • BART LARUE

    I contracted through Home Depot to have all of my exterior doors installed this joke of a company showed up. Its been over a year permits are expired and have not been inspected. They have had seven investigations opened up against them by several counties at this point and their license is in jeopardy. They are currently working on a suspended license and cannot legally pull any permits at least in Lake County, if I could give zero stars I would. start to finish It has been a bad experience.
    Mar 5th, 2024

  • Kim Winfrey

    After the hurricane I was left with no wall in my master bedroom. Family Traditions came to my home and made it look like new again. Jeremy did such great work, you can't even tell it was damaged. Thank you so much for all of your hard work.
    Feb 25th, 2024

  • Carrie Thompson

    Blessings, I just had my kitchen and two bathrooms done. First of all Cameron came to my house on the first day and gave me his personal number and told me that if I needed anything or had any problems to call him. When I did he handled my concerns immediately. The workers were courteous, clean, trustworthy and kind. So much so that I left the tile layer James in my home alone when I went to the gym, Dave and Jeremy were a pleasure to work with and they were very neat and cleaned up after themselves. Thank you guys so much. To say that Im happy with the finish product is an understatement I feel so blessed and grateful that I get to live here. I would recommend family traditions to anyone who wants a remodel or a home built. Speaking with Stevie in the office was like talking to a kindred spirit who serves the same God that I do. She always made sure that the job got done. Thank you a thousand times family tradition may God bless you and shine upon you and give you peace and prosperity.
    Dec 31st, 2023

  • C Reinhardt

    Had a scheduling issue for measurements. The owner contacted me and apologized for the miscommunications. Appreciate the fact that he took the time to make it right. Happy with the service. Will post another review following installation.
    Dec 16th, 2023

  • Shirley Martire

    Kitchen reno work done by crew was great. Company customer service was awful, we unintentionally had to remove bottom cabinetry (majority of the work) in advance from the old kitchen to have a new floor installed and were still charged for the demo with a minor credit (a win for them) on top of having to pay the floor guy to remove and haul away. If I had added work to contract a work order would've been created and an additional charge would've been added but when it came to asking for a reasonable credit it was disappointing. Good customer service is hard to come by these days.
    Nov 24th, 2023

Read Our 36 Reviews

About
Family Traditions - Previously DBA ABC

Family Traditions - Previously DBA ABC is located at 1521 SW 12th Ave STE 100 in Ocala, Florida 34471. Family Traditions - Previously DBA ABC can be contacted via phone at 352-629-9227 for pricing, hours and directions.

Contact Info

  •   352-629-9227

Products

  • ACCESSORIES
  • CABINETS
  • COUNTERTOPS
  • QUARTZ
  • STONE
  • TOOLS & EQUIPMENT

Services

  • CONSTRUCTION SERVICES
  • COUNTERTOPS & BACKSPLASHES
  • CUSTOM WORK
  • DESIGN SERVICES
  • INSTALLATIONS
  • LAYOUT & DESIGN PLANNING
  • NEW CONSTRUCTION
  • REMODELING

Specialities

  • KITCHENS

Questions & Answers

Q What is the phone number for Family Traditions - Previously DBA ABC?

A The phone number for Family Traditions - Previously DBA ABC is: 352-629-9227.


Q Where is Family Traditions - Previously DBA ABC located?

A Family Traditions - Previously DBA ABC is located at 1521 SW 12th Ave STE 100, Ocala, FL 34471


Q What is the internet address for Family Traditions - Previously DBA ABC?

A The website (URL) for Family Traditions - Previously DBA ABC is: https://famlytraditions.com/


Q What days are Family Traditions - Previously DBA ABC open?

A Family Traditions - Previously DBA ABC is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is Family Traditions - Previously DBA ABC rated?

A Family Traditions - Previously DBA ABC has a 3.7 Star Rating from 36 reviewers.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Family Traditions - Previously DBA ABC

Overall Rating

Overall Rating
( 36 Reviews )
22
2
1
2
9
Write a Review

BART LARUE on Google

image I contracted through Home Depot to have all of my exterior doors installed this joke of a company showed up. Its been over a year permits are expired and have not been inspected. They have had seven investigations opened up against them by several counties at this point and their license is in jeopardy. They are currently working on a suspended license and cannot legally pull any permits at least in Lake County, if I could give zero stars I would. start to finish It has been a bad experience.

Business Response on Google Feb 10th, 2024
Thank you very much, Mr. Larue, for taking the time to provide us with a review and we apologize for your dissatisfaction with ABC Construction. Your project took place just as we were transferring our administration policies and practices to our new company, under new management. Thank you for cooperating with us to resolve these administrative issues as Family Traditions. We are actively working to resolve all remaining issues we inherited from ABC.In reviewing your concerns addressed in this review, it appears you have been given some misinformation. A quick search on the Florida DBPR https://www.myfloridalicense.com shows that FTCG is still fully licensed to operate in all counties in the state of Florida. Please also be rest assured that your permit is not expired. We have extended your permit several times to accommodate damaged products that needed to be reordered through the Home Depot. FTCG, currently has no expired permits in Lake County and, as far as we are aware, Lake County is the only one who has opened an investigation on ABC Construction. Please also note that the past administrative concerns that were overlooked by the previous administration at ABC Construction do not reflect anything of the quality of our workmanship, products or the administration practices of Family Traditions Construction Group. Please consider, with regard to permits, issues often arise as a result of an inability to get cooperation from clients to complete inspections or notarize and submit Notice of Commencements (NOC); both of which are necessary to close permits. Again, we apologize for your dissatisfaction. If there is anything we can do to improve your opinion of us, please let us know.

Kim Winfrey on Google

image After the hurricane I was left with no wall in my master bedroom. Family Traditions came to my home and made it look like new again. Jeremy did such great work, you can't even tell it was damaged. Thank you so much for all of your hard work.

Business Response on Google Jun 30th, 2023
Thank you Kim, for the outstanding review. Family Traditions, with it's new management, and top quality technician team, prides itself in providing only the best products and services with a 100% satisfaction guarantee. We will do whatever we can to ensure the customer is happy with the final product/service. It's always nice to work with clients who understand there may be some bumps along the way but they're usually just small challenges that can be worked out. Thanks again for the positive feedback and give us a call or send us a message if you need anything done in the future!! 352-629-9227

Carrie Thompson on Google

image Blessings, I just had my kitchen and two bathrooms done. First of all Cameron came to my house on the first day and gave me his personal number and told me that if I needed anything or had any problems to call him. When I did he handled my concerns immediately. The workers were courteous, clean, trustworthy and kind. So much so that I left the tile layer James in my home alone when I went to the gym, Dave and Jeremy were a pleasure to work with and they were very neat and cleaned up after themselves. Thank you guys so much.
To say that Im happy with the finish product is an understatement I feel so blessed and grateful that I get to live here. I would recommend family traditions to anyone who wants a remodel or a home built. Speaking with Stevie in the office was like talking to a kindred spirit who serves the same God that I do. She always made sure that the job got done. Thank you a thousand times family tradition may God bless you and shine upon you and give you peace and prosperity.

Business Response on Google Jan 4th, 2024
Thank you so much Ms.Thompson for the incredible review. We strive to leave the same impression you had with all our customers but it's so nice to work with someone who understands the remodeling process. Your patience, understanding and hospitality while we "invaded" your home was so appreciated. You made working for you a wonderful experience for everyone involved. We're so happy you're enjoying your new kitchen and bathrooms. Wishing you a most blessed Christmas and all the success in the new year. God bless you!

C Reinhardt on Google

image Had a scheduling issue for measurements. The owner contacted me and apologized for the miscommunications. Appreciate the fact that he took the time to make it right. Happy with the service. Will post another review following installation.

Business Response on Google Feb 15th, 2024
Thank you for the 4 star review, Ms.Reinhardt. We're doing everything we can to provide top notch service for you and are confident you'll be 100% satisfied with the final product/installation. Hopefully we can earn a 5 star review once your project is complete.

Shirley Martire on Google

image Kitchen reno work done by crew was great. Company customer service was awful, we unintentionally had to remove bottom cabinetry (majority of the work) in advance from the old kitchen to have a new floor installed and were still charged for the demo with a minor credit (a win for them) on top of having to pay the floor guy to remove and haul away. If I had added work to contract a work order would've been created and an additional charge would've been added but when it came to asking for a reasonable credit it was disappointing. Good customer service is hard to come by these days.

Business Response on Google Nov 21st, 2023
Thank you Ms.Martire for your review. We appreciate your honesty with regard to our onsite techs and apologize that you were dissatisfied with our administration and accounting. Due to minimum job costs, our company policy and contract states, "No credit for partial removal (by others) following sale." In good faith, we went against our policy by giving you a 20% discount. We would have been more than happy to give you a 100% discount had you completed the demo in it's entirety. This would have provided us the opportunity to schedule our techs to attend to another project. Again, we appreciate your satisfaction with our technicians and apologize for the misunderstanding. Should you require our services again, please don't hesitate to contact us. We will be sure to better present our billing, credits, refunds and financial obligations to you.

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Overall Rating

Overall Rating
( 36 Reviews )
22
2
1
2
9

Write a Review

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