FGUA

Absolute worst company. Doesnt surprise me as its run with the fools in Tallahassee. They let me know at 4:10pm that they are working on the system same day from 9am-5pm. Contacted the company who advised it was an update from the notice on 4/4. What notice?? I wouldnt give any stars to this company. They are terrible.
Apr 10th, 2024

Rude workers and horrible customer services.
Mar 29th, 2024

i called your customer service this morn 2x due to extremely high water bill.I have cameras that surround my home.On my camera that shows the side of my home where the meter is it shows the meter guy touching my water softener looking for the meter .Upon his search ,he accidently turned my water softener on in september unbeknown to me.Instead of shutting it off or coming to let me know he walked away.Now i am hit with this bill.We do not use the water softener ,moved in 2 years ago and never once used it.My camera shows noone else by the water softener and meter which is directly behind the softener except the meter guy every month.I should not be responsible or held accountable for something you guys did.Please fix the bill and call me back.
Mar 20th, 2024

Mar 17th, 2024

Thank you FGUA, I consider you my heroes in light of what happened this past Saturday due to a water main break which was no fault of yours. You got here just in time before further damage to my property occurred. You cleaned the sand off the street, my driveway, added more dirt, raked, seeded, and told me when it was completed. Your professionalism and kindness was greatly appreciated, it eased my stress and anxiety.
Mar 12th, 2024