Dairy Queen Grill & Chill

Great staff. Extremely courteous and did not mess our large order up at all. The food was amazing and the cheese curds were heavenly. 10/10
Apr 9th, 2024

Apr 7th, 2024

Apr 6th, 2024

Mar 30th, 2024

I ask the gentleman at the window for honey mustard sauce. He did everything, correct. The woman he was working with told him its already in the bag so when I asked him for honey mustard & ketchup, for our first order he said its already in the bag. They drive through had five cars behind us. I searched my bag around the corner, and there wasnt any extra honey mustard. Just the two in my 6 piece basket. And none in her 4 piece basket. The first gentlemen we spoke with was very nice, however, we got cut off & lost service so I called back. I got the same slobe from the window. She insisted people make mistakes and i told her its more than okay to make a mistake but charging us for honey mustard that we were told was in the bag wrong & anywhere you go ketchup is free. She said no its not you should've been charged, I asked to speak to someone else she said theres nobody else to speak to when I indeed just spoke to another gentlemen. I asked her for her name she said no & hung up I called several tomes and it took them an extra half hour to pick -up the phone & she had told the boys to not give out her name. She was white with red hair. Awful customer service. Thanks to the men working it wasn't so horrible, I hate to be this person, I been managing in food service for years.
Apr 3rd, 2024