LaPlaya Beach & Golf Resort
-
9891 Gulf Shore Dr
Naples, Florida 34108 - 239-597-3123
Chamber Rating
-
Glenn Bockwinkel
The best of the best.,
Apr 4th, 2024 -
John C
Mar 29th, 2024 -
Robbie Hayden
Wonderful vacation. I read a lot of reviews before going. And it is definitely still not the full facility post-hurricane two years ago. However, things were great. Only one pool open though at the time of our visit. 3.20.24. Service can be a little bit slow. People didnt answer the phone a lot when calling for room service or other simple questions. Valet was a little bit slow at times. So is it worth the price? Im not really sure I can say yes. However, we would return. And we had a very great time.
Mar 26th, 2024 -
Jamie Whitley
Mar 22nd, 2024 -
Son Tran
My experience at this hotel was deeply disappointing and concerning, to the point where I feel compelled to advise others, particularly those of Asian descent, to reconsider their choice. Upon arrival, well before the official check-in time of 4 PM, I was informed I'd be called once my room was ready. This call never came, and when I inquired at 4:30 PM, I was told my room was still not prepared, without any prior communication. Attempts to reach the front desk by phone were unsuccessful, compounding the frustration.More distressingly, I observed a pattern of behavior from the front desk staff that suggests a preference for interacting more positively with white guests and staff. This perceived bias, whether intentional or not, is unacceptable and indicates a profound issue with the establishment's service culture and values.The lack of timely room availability, ineffective communication, and the suggestion of discriminatory behavior significantly impacted my stay. This experience, particularly the concern over discriminatory attitudes, leads me to advise others, especially those of Asian heritage, to avoid this establishment. It's essential for all guests to feel welcomed and valued, irrespective of their background, and unfortunately, that was not my experience here. Also the food here is very basic in taste for the luxury resort. Next time I stick with the Ritz
Apr 6th, 2024
About
LaPlaya Beach & Golf Resort
Naples' only beachfront luxury resort offers a front-row seat to Florida's panoramic Gulf Coast of sparkling turquoise waters and sugar-white beaches. Relaxing days are spent in the spa, dining oceanfront at Baleen, on the championship Robert Cupp golf course, by one of the four pools or in your elegant and comfortable guestroom. Nearby pursuits include world-class shopping, galleries, water sports and entertainment. Discover the reasons why LaPlaya captures coveted spots on CondeÌ Nast Traveler and Travel + Leisure top resorts.
Contact Info
- 239-597-3123
- (239) 597-3123
- (239) 597-6278
- [email protected]
Payment Methods
- AMERICANEXPRESS
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for LaPlaya Beach & Golf Resort?
A The phone number for LaPlaya Beach & Golf Resort is: 239-597-3123.
Q Where is LaPlaya Beach & Golf Resort located?
A LaPlaya Beach & Golf Resort is located at 9891 Gulf Shore Dr, Naples, Florida 34108
Q What is the internet address for LaPlaya Beach & Golf Resort?
A The website (URL) for LaPlaya Beach & Golf Resort is: https://www.laplayaresort.com/?utm_source=gmb-beachresort&utm_medium=organic&utm_campaign=gmb
Q How is LaPlaya Beach & Golf Resort rated?
A LaPlaya Beach & Golf Resort has a 4.6 Star Rating from 1464 reviewers.
Ratings and Reviews
LaPlaya Beach & Golf Resort
Overall Rating
Overall Rating
( 1464 Reviews )Glenn Bockwinkel on Google
The best of the best.,
John C on Google
Robbie Hayden on Google
Wonderful vacation. I read a lot of reviews before going. And it is definitely still not the full facility post-hurricane two years ago. However, things were great. Only one pool open though at the time of our visit. 3.20.24. Service can be a little bit slow. People didnt answer the phone a lot when calling for room service or other simple questions. Valet was a little bit slow at times. So is it worth the price? Im not really sure I can say yes. However, we would return. And we had a very great time.
Jamie Whitley on Google
Son Tran on Google
My experience at this hotel was deeply disappointing and concerning, to the point where I feel compelled to advise others, particularly those of Asian descent, to reconsider their choice. Upon arrival, well before the official check-in time of 4 PM, I was informed I'd be called once my room was ready. This call never came, and when I inquired at 4:30 PM, I was told my room was still not prepared, without any prior communication. Attempts to reach the front desk by phone were unsuccessful, compounding the frustration.More distressingly, I observed a pattern of behavior from the front desk staff that suggests a preference for interacting more positively with white guests and staff. This perceived bias, whether intentional or not, is unacceptable and indicates a profound issue with the establishment's service culture and values.The lack of timely room availability, ineffective communication, and the suggestion of discriminatory behavior significantly impacted my stay. This experience, particularly the concern over discriminatory attitudes, leads me to advise others, especially those of Asian heritage, to avoid this establishment. It's essential for all guests to feel welcomed and valued, irrespective of their background, and unfortunately, that was not my experience here.
Also the food here is very basic in taste for the luxury resort. Next time I stick with the Ritz
Overall Rating
Overall Rating
( 1464 Reviews )Write a Review
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