Publix Pharmacy at Shops at Hammock Cove

Least helpful store Ive been to. As a former Publix employee, it is sad that the department manager and grocery associate couldnt look in the back for a product I was looking for. Thankfully, there are better stores close to my area
Dec 20th, 2023

My wife and I just received our annual influenza injections at this Publix Pharmacyvery professional, competent and cordial. Thank you so much!
Nov 1st, 2023

Good day. A fine shopping experience in almost every way. We've had problems at the pharmacy, though. It seems that Publix pharm management is not concerned about poor customer service at the Shoppes At Hammock Cove, Thomason Rd Naples. We've moved most of our prescriptions to the Publix Pharm, Kings Lake Davis Blvd Naples, FL. Once in a while, for convience, we use The Shoppes at Hammock Cove. Thomason Rd. Naples FL. The Pharmacy Manager at this location is not someone you'd trust to fill your prescripions. She has poor communication skills and if you voice a complaint she just walks away and hides behind her computer screen. It's a bad day when you have to deal with Nancy M. at this Shoppes at Hammock Cove Pharm Thomason Rd Naples, FL.
Jul 28th, 2022

This is about service at the pharmacy counter. I was just there I went in and stayed at the counter for 10 minutes with no acknowledgment by the girl behind the counter. I finally spoke up and she looked at me as if to say, Youre bothering me, yes I know youre there. I finally left after waiting 10 minutes and then my husband went to go get it. He waited 10 minutes and finally went over to the management counter where they told him someone is walking in there now that maybe will help. That young man gave him my medicine but it took 20 minutes to get any attention. This literally just happened so if Publix cares you might want to check who the female worker was around 2:30 pm on June 26th that ignores two customers. Might need to switch my prescription elsewhere.
Nov 14th, 2021

The girl behind the counter Alliseva is plain rude! I switched to this pharmacy because it’s less expensive than cvs but I’m not sure it’s worth the aggravation. Dropped off prescription she said 1 hour. Went back in an hour they said not ready 20 more minutes. I went back a third time and she said I needed the dea number from my dr. I said why didn’t you call me, or ask for that at the original drop off? I’m sitting in the parking lot waiting. Went back to dr and got the number and went back again. She said 20 more minutes. She had an awful demeanor for someone doing customer service at Publix. Very disappointed!
Sep 24th, 2021