Aaron's

THEY have the WORST customer customer service I have paid over 50% of my items & they have defaced my property! They have ONE particular GUY that will come to ur door & BANG & BANG like he is like the police! He will come 3 times a day! Even if u pay! If u come into a simple hardship, they DONT CARE! If u pay them what u can! They are EVIL STAY STAY FAR FAR AWAY! Especially from Naples, FL! They will deface your deface your property! And then leave then leave the garage afterwards!
Feb 29th, 2024

Got a bed set , the bed Frame looked good on show floor. When it was put together at home it was garbage. Anytime you got in bed it made noise squeaked moved. It was not sturdy.. I called up to return. Was told no -read contract its rent to own. I thought rent you could return if you dont like it. Not the case I told basically too bad. Dont shop there trust me its not a good deal. Read contract because they will throw it in your face if you have problem. Also they will make a deal with you and break it. Dont ever give them your credit card number. Bad products and they are thieves . ** Tip- Take a look at Facebook Marketplace in your local area. You will get deals on furniture
Feb 18th, 2024

Only shop here if you want to get a low quality product thats insanely overpriced. Also if you dislike the product they demand you pay for it to return it. I called the 1-800 number and they said that was not the case. Then the manager called harassing saying we had to pay. They need to fire the three employees I had the misfortune speaking with. The 1-800 employees are wonderful tho. Buy from any other location than this.
Jan 23rd, 2024

This store has given me the worst experience. Ive been trying to return the rental for almost two weeks the store manager Jose actually said I had to keep it for a longer time and pay for it and if I didnt he would send me to collections WOW TALK ABOUT TERRIBLE CUSTOMER SERVICE.I called corporate they have been trying to meditate getting the regional manager to call me NO ONE HAS CALLED. Needless to say I still have this furniture no one has called. DO NOT RENT FROM THIS STORE . Worst customer service EVER
Dec 24th, 2023

Theres absolutely no reason that we have to be called 11 times a week for a payment when we are bi-weekly. My bedroom furniture is at $3000 retail value and its already falling apart due to the cheap material that was used and was fooled into believing I wouldnt have issues with the wood.
Nov 28th, 2023