Fancy Petals

Amazing flowers!! Amazing bouquet!! Amazing smells!! Has the whole house smelling great!! Thank you ALL AT MAGICAL FLOWERS!!
Feb 27th, 2024

They do a beautiful job. They always arrive on time and in perfect and beautiful condition. I recommend them 100% the best flower shop
Feb 5th, 2024

Beautiful arrangement delivered in less than 3 hours. no problems everything great.
Dec 10th, 2023

I specifically ordered the GOLD number 10 balloons (its my sons golden birthday) and a Mickey Mouse balloon bouquet to be delivered to our Disney Resort where we are celebrating my sons birthday for the weekend. Upon check in (which was after 5pm) we received SILVER #10 balloons with a pink ribbon on them and a MINNIE MOUSE balloon bouquet!!! Needless to say it was extremely disappointing especially since their prices were obnoxious for 5 balloons. But, I was willing to pay the price for convenience. And since they are the vendor associated with WDW and recommended on the Disney website I thought I wouldnt have to worry. I should have saved myself the money and ran to party city. I emailed them last night as soon as I received the balloons and called the next morning once I located a phone number. Unfortunately, they are closed all weekend and only open until 5pm during the week. So, I wont even get a response until Monday, which is after our birthday weekend celebration. Unacceptable! Do NOT use them! Apparently after Florida Fresh Floral took over earlier this year the service went down!
Dec 6th, 2023

I would give them a 3, which to me is just average, not great not terrible. Delivery time was almost 2 hours past from when I had requested them to be delivered. In this town I could understand and I could accept that, however I had to call 3 times and send an email to get a live person to speak with me. Then miraculously they appeared. No call to let me know that they're late. Someone did call once I called them, I will credit them for following up with me, and I appreciate that. The arrangement that was received was ok, not anything like the photo, but I get it. Certain flowers are in or out of season, supply, demand, I get it. In fact I questioned whether to answer the questions of whether substitutes were acceptable or not, I chose ok, yes. But from a customer service standpoint, wouldn't you substitute something better if you couldn't give your customer what they asked for? Wouldn't you want to let them know you want them as a long term customer? That word of mouth is important. Nope not these guys, one and done. That is what so many companies especially florists do these days. They don't care, because their online sales keep them busy. They don't need locals to support them when so many people simply buy online. That's ok though, I live local and buy local. But I will not be buying from these guys again. I could have gotten the same results from Publix and been better off, picked them out myself. Listen, if you are just sending flowers and you don't really care as long as they are fresh, then hey, you are good here with these folks. Ironically, nothing magical here about this crowd, no wow, just simply, eh... ok. Sadly it seems the bare minimum is what everyone wants to get away with these days. Definitely should not be called the deluxe.
Dec 2nd, 2023