Port O Call Marina
-
550 Port O Call Way
Naples, Florida 34102 - (239) 774-0479
- Website
Hours
Chamber Rating
-
Cheryl Ruohonen
We have rented from you for years and every single time the service is FANTASTIC! The staff is super friendly and professional; the boats are always maintained and clean. THANK YOU!
Apr 4th, 2024 -
joann p
We reserved two tritoons at Port O Call. The tritoons were clean and in great shape. The employees are very very helpful and answered all questions, and were at the dock to help us pull in. We have booked with Port O Call for at least 3 years and have always been please with the boat and the service.
Mar 31st, 2024 -
William Browne
Had a great day with family and friends on a pontoon boat out of Naples Bay. The process was simple, the staff were excellent and the equipment was nearly new and well maintained. At the beginning of the day they got us signed, explained all of the necessary details and got us on our way. The return of the boat at the end of the trip was smooth and quick. I highly recommend Port O Call in Naples.
Mar 30th, 2024 -
Joe Stepan
The experience was excellent! The staff was extremely helpful and friendly, which contributed to a pleasant time. The boat was brand new, and they helped us understand how to operate the boat and where we could take the boat. I would highly recommend them to anyone and plan to use them again on my next trip! Book with confidence!
Mar 28th, 2024 -
James Holman
I recently rented a tritoon from Port O Call. We had a good day, and the boat was in good condition. I was disappointed in the billing aspects of the rental. Following making my reservation, I received forms via email. The forms requested passenger names and payment, which is understandable. The website indicates the daily rental price for the boat and indicates that Tax (7%) , Fuel, and Insurance are extra. Upon completing my registration and issuing payment, I received a receipt that was the cost of rental as stated on the website but it had an additional 10% charged with no explanation. Collier county tax of course is only 6%. I inquired about the extra fee and was told it was a "booking fee" which wasn't mentioned anywhere in the documents or the website. Additionally, I was also told that fees for gas were determined by consumption. I am very familiar with the boat and the motor and the fuel efficiency and was shocked to receive my final bill for fuel of $90.00! I called to inquire and was told that fuel isn't based on consumption as I was told, but rather a flat fee. My advice to the owner, is if gas is charged as a flat fee, it should be included in the original billing and made clear upfront because clearly it's not a variable charge. If every rental is charged $90.00 fee for fuel, why isn't it paid just like the rental fee? Despite the disappointment in the billing process, and the undisclosed fees, we did have a good day on the water. I will be cautious renting next time.
Apr 3rd, 2024
About
Port O Call Marina
Port O Call Marina is a full service marina providing all of your on the water needs and fun! Enjoy a relaxing cruise through Naples Bay viewing multi-million dollar mansions and the surrounding areas of Marco Island and the Ten Thousand Islands in luxury and comfort whether aboard the Naples Princess, one of our new Deck Boats and Pontoon or by taking a fishing charter. Hourly, Half Day and Full Day Rentals Available.
Questions & Answers
Q What is the phone number for Port O Call Marina?
A The phone number for Port O Call Marina is: (239) 774-0479.
Q Where is Port O Call Marina located?
A Port O Call Marina is located at 550 Port O Call Way, Naples, Florida 34102
Q What is the internet address for Port O Call Marina?
A The website (URL) for Port O Call Marina is: http://www.portocallmarina.com/
Q What days are Port O Call Marina open?
A Port O Call Marina is open:
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:30 PM
Sunday: 8:00 AM - 5:30 PM
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Q How is Port O Call Marina rated?
A Port O Call Marina has a 4.2 Star Rating from 82 reviewers.
Hours
Ratings and Reviews
Port O Call Marina
Overall Rating
Overall Rating
( 82 Reviews )Cheryl Ruohonen on Google
We have rented from you for years and every single time the service is FANTASTIC! The staff is super friendly and professional; the boats are always maintained and clean. THANK YOU!
joann p on Google
We reserved two tritoons at Port O Call. The tritoons were clean and in great shape. The employees are very very helpful and answered all questions, and were at the dock to help us pull in. We have booked with Port O Call for at least 3 years and have always been please with the boat and the service.
William Browne on Google
Had a great day with family and friends on a pontoon boat out of Naples Bay. The process was simple, the staff were excellent and the equipment was nearly new and well maintained. At the beginning of the day they got us signed, explained all of the necessary details and got us on our way. The return of the boat at the end of the trip was smooth and quick. I highly recommend Port O Call in Naples.
Joe Stepan on Google
The experience was excellent! The staff was extremely helpful and friendly, which contributed to a pleasant time. The boat was brand new, and they helped us understand how to operate the boat and where we could take the boat. I would highly recommend them to anyone and plan to use them again on my next trip! Book with confidence!
James Holman on Google
I recently rented a tritoon from Port O Call. We had a good day, and the boat was in good condition. I was disappointed in the billing aspects of the rental. Following making my reservation, I received forms via email. The forms requested passenger names and payment, which is understandable. The website indicates the daily rental price for the boat and indicates that Tax (7%) , Fuel, and Insurance are extra. Upon completing my registration and issuing payment, I received a receipt that was the cost of rental as stated on the website but it had an additional 10% charged with no explanation. Collier county tax of course is only 6%. I inquired about the extra fee and was told it was a "booking fee" which wasn't mentioned anywhere in the documents or the website. Additionally, I was also told that fees for gas were determined by consumption. I am very familiar with the boat and the motor and the fuel efficiency and was shocked to receive my final bill for fuel of $90.00! I called to inquire and was told that fuel isn't based on consumption as I was told, but rather a flat fee. My advice to the owner, is if gas is charged as a flat fee, it should be included in the original billing and made clear upfront because clearly it's not a variable charge. If every rental is charged $90.00 fee for fuel, why isn't it paid just like the rental fee?
Despite the disappointment in the billing process, and the undisclosed fees, we did have a good day on the water. I will be cautious renting next time.
Overall Rating
Overall Rating
( 82 Reviews )Write a Review
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