Securitas Technology

Good tools
Nov 8th, 2021

Jul 4th, 2021

Mar 13th, 2021

Do NOT use this security company in the Town of Palm Beach. Can you give a company NO stars? If I could, then Stanley Security would get no stars. I've used the company for longer than I should, given their miserable customer service. I've timely paid their fees. On the rare occasions when the security alarm goes off, the folks who call are not very friendly. But I could live with that because thank goodness my neighborhood is very safe, security is good and alarm calls are few. However, my system recently had an equipment failure. I called the customer service phone line for help. No human answered. I left a message. There was no reply. I called repeatedly and nothing happened. I sent an email message and received a standard form reply with generic information saying "you are important to us" or something like that but nobody ever called to help. Then I tried to cancel my contract and still nobody responded. They really have the worst customer service of any company I've ever used for anything. I cannot even get someone to call me back to cancel their service. Your company truly has the worst customer service. Pathetic.
Jul 25th, 2020

Thank you Michael for visiting our offices and providing us an overview of the system and training our staff. The tips you provided will certainly help keep us secure. A true asset to the organization.
Jan 6th, 2017