Comfort Inn Miramar Beach-Destin

Every employee but 1 we encounter clearly didn't want to be there or hated their job. Because there was only 1 Simi happy person I'm blaming the management for the atmosphere they created for their employees. Do better it effects you guests. Another issue was breakfast is at 630 you would think it would be done at 630, wasn't until 730 so anyone going for breakfast it isn't done until 730. Outside what I stated it was a nice and clean hotel.
Apr 4th, 2024

Mar 31st, 2024

The reason I gave it 4 stars is because the hallways are hot and the elevator is so slow lol. Other than that it's a good place to stay!
Mar 13th, 2024

This comfort has been good, it's nice and clean. I don't know how old it is, but it does look fairly new. But I wouldn't be surprised if it's not, and it's just well taken care of. I've had a couple of issues, but with staff members. I always keep the dnd on my door. On my day off from work (luckily...I just don't like anyone in my room when I'm not there), housekeeping knocks once and then tries to open the door. I had the security latch engaged so she could not open it. I open the door and the lady had walked away from my door, which is a bit strange, but I didn't see anyone and I said "hello?" She came back to my door and asked do I need service. I look at my doorknob to check if my dnd is still there, yes it was. Before I could answer her, she said "I knocked." I told her I don't need anything and I have the dnd on my door. She didn't apologize or say anything else. She just walked away. It was very strange. This was not the end of this situation. I should also add I was sleeping. I work odd hours so I sleep odd hours. So I go back to bed and not even 5 minutes later I hear a quick double knock, which I fly out of bed at this point, and now I'm upset. As I reach for the security latch the door opens but is stopped by the latch, and where I was about to put my fingers to open it. I mean they don't even wait a second, my fingers were almost smashed in between the door and the latch! When I open the door it's a different housekeeper. I tell her look another lady just came to the door, I have the dnd up and I'm trying to sleep. Then as this lady is trying to speak to me I realize she doesn't speak English. Great. "Service, yes? No? Towel?" She's probably wondering why I'm so annoyed, but again I HAVE THE DND ON MY DOOR. She left and that was that, but I got no explanation nor apology. It was pretty ridiculous. (Update: 2 days in a row they did this to me!) So are they just going into peoples rooms when they think they're not there? I don't like anyone in my room when I'm not there. I've had things stolen, not here, but it's possible anywhere. They knock and then immediately open the door. No kind of wait or pause after knocking, they immediately open the door. You don't do that, first off. As far as front desk staff, the young woman that works the overnight shift is excellent. She is so friendly and helpful. There was one morning she had to also take care of breakfast because that staff member called in. She didn't complain at all. She even told another guest, "That's ok, i got this." I travel for work, I stay in hotels 48 weeks out of the year. She is a rarity, definitely a keeper. The guy that works the evenings is nice as well, but he needs more training. There are a few things he didn't know how to do, but the most important one that could have interrupted my stay should be immediately addressed. I had 3 reservations in a row. My third was booked for a double queen, but I needed it changed to a king so I would not have to change rooms. I asked the guy to change it. He said when I check back in I will be put in the same room. I explained I'm not booked for a king, and if the kings are sold out, I will lose my room. He said "your in-house, you're already in that room, you can't lose it." I asked "are you saying if the kings are sold out, you're going to give me someone else's reserved room?" He said no, and told me I did not understand. But the funny thing is, HE was the one that did not understand. Anyhow, I asked the woman that works overnights to change my room type and she did. She even said the kings have been selling out, but luckily she was able to switch me. I would've been upset if I listened to him, only to be told I had to change rooms when I'm checking back in for that reservation. There were a few other things, the guy that never has his dog on a leash. The homeless couple hanging out by the dumpster nightly. Both turned out harmless, but you never know. So all in all, I would stay here again, but I hope mgmt addresses these concerns with the staff.
Apr 6th, 2024

There is another comfort inn about 10 mins away, i recommend staying at that one. The hotel is not in the best location especially if you are coming from the left side, its inconvenient. Upon arrival, the room looked clean. Once we laid down for bed we noticed what looked like blood spots on the cover. Dried up blood was also on the pillowcase. Also there were crumbs all on the bed. There was not a fresh unopened roll of tissue but one that was already halfway used. The room look like it hadnt been cleaned but more so set to look nice. When i called about the dried up blood and requested a new comforter, the front desk attendant brought one but he never apologized, or offered anything. The elevator shakes and drops everytime you land. The staff were not friendly, they just look at you as you enter and leave. I wont stay here again & i wouldnt recommend.
Mar 4th, 2024