United States Postal Service

They really take their time, I can tell they are paying by the hour.. when is your turn they treat customers bad.
Mar 8th, 2024

Today 2/23/24 I went to this location to renew my passport. Zelda was so inappropriately verbally rude to me, for no reason. I only asked a question, she was closed. TOTALLY UNACCEPTABLE. They should reprimand her. By reading other reviews it seems that is her usual behavior. Dont go to this location.
Mar 7th, 2024

Feb 22nd, 2024

Horrible service!!
Jan 26th, 2024

I recently visited The Palms at Town & Country USPS postal center to apply for a new passport, and I must say, the experience was exceptional. Despite any negative reviews I had seen online, my encounter was nothing short of outstanding. Upon entering the postal center, I was warmly greeted by Zeida, who immediately showed enthusiasm in assisting me with my passport application. Her helpfulness and eagerness to answer my questions were truly commendable. Despite the busy atmosphere, Zeida took the time to guide me through the application process, ensuring that I understood each step thoroughly. Contrary to any criticisms I may have read online, I found the service at this location to be exceptional. My experience reaffirmed that if you come prepared, make an appointment, and approach the staff with respect, you will receive outstanding service. The process of applying for a new passport was straightforward, thanks to the efficient assistance provided by Zeida and her colleagues. I highly recommend The Palms USPS postal center to anyone in need of passport services or other postal needs. With dedicated individuals like Zeida on staff, you can trust that you'll receive top-notch service. Don't let negative reviews deter you; based on my experience, I can assure you that you'll receive exceptional service at this location.
Mar 17th, 2024