J & A Tenting Fumigation

Terrible customer service. Had a service with them 10 years ago, asked them to provide me quote and they said someone would get back to me. A few days later I call again to confirm and they said they will notify the field rep again. Finally a week and a half later, I call back again to check and they have no record of my initial request. This rep said they would contact them and let me know a response, which they never did. They were good the first time I used them this was years ago. Maybe things have changed with them but recommend looking elsewhere.
Mar 12th, 2024

The worst customer service !! Juan is the old guy that goes around giving estimates. He talks loud and interrupts your conversation all the time. This company pays for an insurance and he does not want to be responsible for their work, no matter what they do wrong!! Extremely rude and impolite!! The equipment is old and not updated. The tents are old and full of patches. Pls avoid headaches and time consuming in courts. There are other companies out there , STAY AWAY FROM THESE PEOPLE.
Jan 11th, 2024

Edit: Long standing customers should not be treated the way Juan did. Offer a resolution instead of getting nasty and denying to fix the problem. Really disappointed in the direction this unnecessarily took. Been working with Juan for last 8 years and he and his team have been great. Started with tent service as he was the least expensive of the quotes that I got and been using their fumigation services since.
Sep 19th, 2023

Be extremely careful and use a pretigious company .They gave us an agreement to sign and was written that they were not responsible for the stolen objects in your house and the customer should contract a security guard BUT my door or windows werent forced and some belongins were missing..SO WHO WERE THE THIEVES?Aaaand not even a year after fumigation a lot of termites are flying in the restroom falling from somewhere in there and didnt come from outside cos' restroom is very isolate inside the house....
Jun 19th, 2023

Jun 2nd, 2023