JCPenney Optical

Who What _{on Google}

Dec 25th, 2022

I had an appointment today that was confirmed yesterday with a reminder call. I got to my appointment & no one was there. Finally 5 minutes late the person showed up with shopping bags. She then said she didnt take my insurance which I was advised they did. Then she told me she couldnt take me because she had another appointment booked at the same time. & she would
Have to reschedule.

Oscar J. Rodriguez (OJR) _{on Google}

Oct 12th, 2022

This place is all around horrible. The service, the prices, the time to receive the new glasses.
But the worst area is the "hire for contract" optometrist. Not only she did a terrible job with my prescription but this condescending "optometrist" has the audacity to demand an additional payment to correct her mistake. You deserve a negative star. I will add the optometrist s name here shortly.

Yoasnel Barroetabena Riol _{on Google}

Dec 20th, 2021

Worse service ever. Delay in the production of prescribed glasses. Cancellation of active orders. Once the glasses arrived the crystals were switched. They call you saying your prescription is ready and then is a lie. Costumer service just saying Sorry, but nobody responsible!!!

Adalberto Roca _{on Google}

Oct 6th, 2021

(Translated by Google) I went to see the doctor and it was the worst consultation, she gave me a completely wrong prescription, I spent the money for her consultation and made a claim to the manager and the answer is that the consultation has nothing to do with optics. According to the manager, the doctor cannot return the money for the malpractice she did. I do not recommend it to anyone
(Original)
Fui a verme con la Doctora y ha sido la peor consulta me hizo una prescripcin totalmente mal, gaste el dinero de su consulta e hice una reclamacin a la manager y la respuesta es que la consulta no tiene que ver con la la ptica. Segn la manager la doctora no puede devolverme el dinero de la mala prctica que hizo. No se lo recomiendo a nadie

Baishakhy hazra _{on Google}

Aug 10th, 2021

The store does not deserve even 1 star. Glasses are overpriced. An ordinary glass costs 450 doller. I was told that i would get 50 percent discount on my total purchase. Think does that glass originally costs 900 doller then? They are fooling people. Wait time was 2 hours. I received a call as my glass was ready last week. I went there on saturday. They were closed as some emergency came up.