Smoothie King

My daughter went into the Smoothie King purchased a smoothie and the attending server got into an argument with two girls behind my daughter after the argument she got into a blind rage and started throwing things on the floor and into the sink my daughter ask for a refund since everything was on the floor and everything look dirty after the incident the young lady denied her this smoothie and the refund so basically she just got robbed 10 am March 18
Mar 18th, 2022

I have NEVER experienced horrible service like I did at this location. I ordered a peanut power plus with strawberry and it tasted like nothing. Like absolute nothing. So I brought it to the attention of the team member Paula Bustamante and asked if it could be remade or at the very least refunded and she said No I cant. Its not my fault, I followed the recipe. Ive ordered this multiple times and have never had an issue. I assume everyone follows the same recipe, so what happened here? I asked again if its possible to remake it because it literally tasted like lightly flavored water and she said no. When I asked to speak to the manager she said to call back later. When I asked for her name she refused to tell me. I only found out her name because she had to tell a delivery guy who walked in while all of this was unfolding. Im appalled with how this situation was handled. I paid for a smoothie that I ended up leaving at the store because it was horrible. And this employee was so careless and just kept saying I dont know what to tell you, I followed the recipe. Ive never experienced something like this. And when I asked her if I could speak to a manager she said no you have to call later. No one with this kind of attitude and horrible customer service skills should be working behind the counter of such a reputable place. What a shame.
Mar 19th, 2022

Horrible experience. Nice employees but dont know how to make a proper smoothie. Not worth your money!! I watched a boy make a smoothie 4 4 times for the same customer and still did not get it right. Waiting over 15 minutes for two smoothies with no lines. Owner patrolling his doggy. Come in and train your people papito.. More than 3 mistakes happening with customers returning smoothies but the owner is outside chilling while his people are burning and need help making smoothies. Pay your people right and train them right. Your outside and your employees have made over 3 mistakes . Get your hands dirty and help them and train them right. Take care of your business.
Mar 16th, 2022

Bad customer service from Nicole. I got her name from the receipt. I was waiting to take my order while she was on her phone. Her words were give me one second after I said hello twice to get her attention. I come usually but I had never been treated like that.
Mar 10th, 2022

3 days in a row this location cant make a smoothie to save its life, Come get your cup of soup.
Feb 15th, 2022