Chamber of Commerce

      GRACE INSURANCE

      ( 3 Reviews )

      GRACE INSURANCE
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      Hours

      Wednesday:
      7:00 AM - 9:00 PM
      Thursday:
      7:00 AM - 9:00 PM
      Friday:
      7:00 AM - 9:00 PM
      Saturday:
      7:00 AM - 9:00 PM
      Sunday:
      7:00 AM - 9:00 PM
      Monday:
      7:00 AM - 9:00 PM
      Tuesday:
      7:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (3 reviews)
      2
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      1
      Read Our 3 Reviews

      Chamber Rating

      3.7 - (3 reviews)
      2
      0
      0
      0
      1
      › ‹
      • Bruno Lopes

        Grace INSURANCE has demonstrated an excellent standard of service, with a remarkable commitment to meeting customer needs. Over the two years that I have been a client, I have been extremely satisfied with the attention and dedication I have received. I highly recommend them as the best option in the state of Florida for US car insurance.
        Apr 7th, 2024

      • Leisy Barrios

        Horrible, rude, disrespectful customer service Mariaelena or Marian who ever I spoke to is the rudest person I've spoken to thus far. Screaming speaking over me .They are fineing me because they input my vin number wrong and the fhs is charging me $150 because they messed up and she is being very difficult ?I asked for a manager but seems like this is a one man show do not go with this company I do not recommend such aN UGLY ATTITUDE AND TELLING ME SHE DOESNT CARE ABOUT CUSTOMER SERVICE I HAVE THE CALL RECORDED. If you don't like your job, find another one. I personally do customer service and would never speak to anyone like the way she spoke to me, and on top of that she hung up on my face. They don't even deserve 1 star and I would love to speak to her manager! incompetent people shouldn't do customer service..........update of this this situation, never got fixed and had to pay out of pocket $150 for their mistake. I want my money back as for the malicious comment. I'm pretty sure who wrote that was the same lady who disrespected me and told me she didn't care about the customer service she provided me with. So Grace insurance, when am I going to receive my reimbursement of the $150 fine I received due to your mistake??? I was very calm during our phone call that I recorded, you never helped me and I have no proof that you reached out to anyone to resolve my problem that was created due to your horrible services. Can't believe you will really get on here and lie to any other customer of yours. Please let me know if you would like me to post our conversation.
        Feb 10th, 2024

      • HILDA HALL

        The owner goes above and beyond to find the best rates for you
        Jan 21st, 2023

      Read Our 3 Reviews

      About
      GRACE INSURANCE

      GRACE INSURANCE is located at 20922 S Dixie Hwy in Miami, Florida 33189. GRACE INSURANCE can be contacted via phone at 786-877-7880 for pricing, hours and directions.

      Contact Info

      •   786-877-7880

      Questions & Answers

      Q What is the phone number for GRACE INSURANCE?

      A The phone number for GRACE INSURANCE is: 786-877-7880.

      Q Where is GRACE INSURANCE located?

      A GRACE INSURANCE is located at 20922 S Dixie Hwy, Miami, FL 33189

      Q What is the internet address for GRACE INSURANCE?

      A The website (URL) for GRACE INSURANCE is: http://www.graceins.net/

      Q What days are GRACE INSURANCE open?

      A GRACE INSURANCE is open:
      Wednesday: 7:00 AM - 9:00 PM
      Thursday: 7:00 AM - 9:00 PM
      Friday: 7:00 AM - 9:00 PM
      Saturday: 7:00 AM - 9:00 PM
      Sunday: 7:00 AM - 9:00 PM
      Monday: 7:00 AM - 9:00 PM
      Tuesday: 7:00 AM - 9:00 PM

      Q How is GRACE INSURANCE rated?

      A GRACE INSURANCE has a 3.7 Star Rating from 3 reviewers.

      Hours

      Wednesday:
      7:00 AM - 9:00 PM
      Thursday:
      7:00 AM - 9:00 PM
      Friday:
      7:00 AM - 9:00 PM
      Saturday:
      7:00 AM - 9:00 PM
      Sunday:
      7:00 AM - 9:00 PM
      Monday:
      7:00 AM - 9:00 PM
      Tuesday:
      7:00 AM - 9:00 PM

      Ratings and Reviews
      GRACE INSURANCE

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      2
      0
      0
      0
      1
      Write a Review

      Bruno Lopes on Google

      image Grace INSURANCE has demonstrated an excellent standard of service, with a remarkable commitment to meeting customer needs. Over the two years that I have been a client, I have been extremely satisfied with the attention and dedication I have received. I highly recommend them as the best option in the state of Florida for US car insurance.

      Leisy Barrios on Google

      image Horrible, rude, disrespectful customer service Mariaelena or Marian who ever I spoke to is the rudest person I've spoken to thus far. Screaming speaking over me .They are fineing me because they input my vin number wrong and the fhs is charging me $150 because they messed up and she is being very difficult ?I asked for a manager but seems like this is a one man show do not go with this company I do not recommend such aN UGLY ATTITUDE AND TELLING ME SHE DOESNT CARE ABOUT CUSTOMER SERVICE I HAVE THE CALL RECORDED. If you don't like your job, find another one. I personally do customer service and would never speak to anyone like the way she spoke to me, and on top of that she hung up on my face. They don't even deserve 1 star and I would love to speak to her manager! incompetent people shouldn't do customer service..........update of this this situation, never got fixed and had to pay out of pocket $150 for their mistake. I want my money back as for the malicious comment. I'm pretty sure who wrote that was the same lady who disrespected me and told me she didn't care about the customer service she provided me with. So Grace insurance, when am I going to receive my reimbursement of the $150 fine I received due to your mistake??? I was very calm during our phone call that I recorded, you never helped me and I have no proof that you reached out to anyone to resolve my problem that was created due to your horrible services. Can't believe you will really get on here and lie to any other customer of yours. Please let me know if you would like me to post our conversation.

      Business Response on Google Feb 7th, 2024
      For our customers: this comment is from someone is not even a customer of us. After 50 calls between the policy holder and her (here called his girlfriend) I challenge any professional to manage the situation the way we did. The most important thing here is that we are doing everything we can and more to solve the problem in a timely manner for the customer which is not her, she called on behalf someone else and still we addressed the request right away. I want to know if she is going to post the good result our customer is going to have after the company solve the issue as we have done everything on our hand to solve, we are the brokers and depend on the Carriers at all time. We are not going to let this malicious comment to discourage us to continue helping the customer until the situation get solved. We help many customers in a daily basis and all our customers are happy and greatly appreciate their loyalty, thus we respect those who are not part of our family any more.

      HILDA HALL on Google

      image The owner goes above and beyond to find the best rates for you

      Business Response on Google Feb 10th, 2024
      Highly appreciate your comment Hilda !!!

      Overall Rating

      Overall Rating
      ( 3 Reviews )
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      1

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