24/7 Nursing Care

When this type of care is needed, it is often at a time of crisis, when family who are charged with helping their loved one are flustered and under pressure to take care of many things at once. And for those of us who have never had to deal with such a situation, figuring out what needs to be done and how to get it right can be tough. There are two elements to a company like this; the caregivers and the office staff and administration. 24/7 excelled in both areas. The caregivers were either good or great, which is rare for any business. And the quality of staff is critical for a business like this for obvious reasons, where a mediocre or poor caregiver can be almost as bad as having none. The office staff, and the way they run the office is truly outstanding. I have rarely dealt with such a consistently high performing company in any industry, let alone in the healthcare field. I was shocked the first time I called after hours trying to solve a scheduling problem and got a call back within the hour. I did not expect a call until the following day as it was not an emergency. When it happened a second time I realized this was the norm. And while I called multiple times to re-arrange schedules, caregivers etc. the office staff was always as accommodating as possible, and always called back promptly making my life so much easier. 24/7 is the way to go when you need help!
Jun 28th, 2023

1 and done with this company. 1st woman sent for my dad at 10am after scheduling at 4pm for evening dinners, she was refused and didn't return. Was told it was a miscommunication in the office. Second woman couldn't work a dryer and almost poisoned my dad by half cooking a shrimp microwave dinner, guessing she could not read english. She then lost her purse twice in the same spot. I was later told she had "health" issues and hasn't returned to 24/7. I was supposed to to be contacted regarding the situation but heard nothing since speaking to the office manager Jennifer. Now two months later a surprise bill is sent. Would be happy to repeat the bizarre experience with another manager.
Sep 20th, 2021

Sep 19th, 2021

I used 24/7 Nursing Care for 3 weeks after I had a fall. The office staff was very helpful and took the time to address all my questions before I started services. The aide that came was great and I was able to recover with the help I had at home. I recommend this company to anyone that needs care at home. Thank you!
Aug 7th, 2021

(Translated by Google) Excellent place!!, they offer patient care service with very good quality in their work, whatever the condition and need of the patient, they are always ready to help, they have an excellent group of professionals who strive to provide a service with very good quality achieving the total satisfaction of the patient and the family, they offer varied services that will allow the patient a speedy recovery, where the patient is, there will always be the 24/7 Nursing Care staff offering their excellent work!!!! to obtain a smile of satisfaction from the patient and the family, without a doubt the best in their work! (Original) Excelente lugar!!, ofrecen servicio de cuidados al paciente con muy buena calidad en su trabajo, sea cual sea la condicion y necesidad del paciente siempre estan prestos para ayudar, cuentan con excelente grupo de profesionales los cuales se esmeran en brindar un servicio con muy buena calidad logrando la satisfaccin total del paciente y la familia, ofrecen servios variados los que permitirn al paciente una pronta recuperacin, donde este el paciente ah siempre estar el personal de 24/7 Nursing Care ofreciendo su excelente trabajo!!!! para obtener una sonrisa de satisfaccin del paciente y la familia, Sin dudas los mejores en su trabajo!!
May 18th, 2023