Nicklaus Children's West Kendall Outpatient Center

Mar 18th, 2023

Ive brought all three of my children to this urgent care multiple times in the past 6 months and their attention to the children and the accurate diagnosis of their ailments is amazing. Thank you to all the staff here, you guys are heroes!
Nov 25th, 2022

The wait was very short and everyone was so professional and cordial. From the registration to the person who dismissed us we felt special. Yuniel, Jessica,Rebecca and Sandra Great Job!!!
Nov 13th, 2022

(Translated by Google) Is amazing been waiting for 5 hrs my kid was coughing all the time with clearly croup symptoms and the nurse practitioner that take care of us don't see it, because covid and flu test become negative like the x rays, she said my boy has a common flu and no need no more medicine, only albuterol nebulizer when we arrive home, that was yesterday night Monday 14th and what happened when we arrived home after albuterol?, my kid got really worst and now at 3 am we are at the main hospital because there's people dealing with children health condition that deserve to work in the construction liftin materials under the sun It's unbelievable, I've been waiting for 5 hours, my son was coughing all the time with clear symptoms of croup and the nurse practitioner taking care of us doesn't see it, because covid and flu tests turn negative like X-rays, he said that my son has a common flu and i don't need any more medication, just albuterol nebulizer when we got home, that was last night monday the 14th and what happened when we got home after albuterol, my son got much worse and now to 3 am we are in the main hospital because there are people who take care of the health of children who deserve to work in construction lifting materials under the sun (Original) Is amazing been waiting for 5 hrs my kid was coughing all the time with clearly croup symptoms and the nurse practitioner that take care of us don't see it, because covid and flu test become negative like the x rays, she said my boy has a common flu and no need no more medicin, only albuterol nebulizer when we arrive home, that was yesterday night Monday 14th and what happend when we arrived home after albuterol ?, my kid got really worst and now at 3 am we are at the main hospital because there's people dealing with children health condition that deserve to work in the construction liftin materials under the sun Es increble, he estado esperando durante 5 horas, mi hijo estaba tosiendo todo el tiempo con sntomas claros de crup y la enfermera practicante que nos atiende no lo ve, porque las pruebas de covid y gripe se vuelven negativas como los rayos X, dijo que mi hijo tiene una gripe comn y no necesito ms medicamentos, solo nebulizador de albuterol cuando llegamos a casa, eso fue ayer por la noche el lunes 14 y qu pas cuando llegamos a casa despus de albuterol?, mi hijo empeor mucho y ahora a las 3 am estamos en la principal hospital porque hay gente que se ocupa de la salud de los nios que merecen trabajar en la construccin levantando materiales bajo el sol
Nov 24th, 2022

I wish I could give it a 0. I arrived at the emergency room at 2:25 03/11/22 they called me to register my son approximately 20 minutes later, at 2:51 they gave me a room, at 4:05pm. 1hr and 15 minuts later, the doctor arrived, after I complained twice, at that point my 3-year-old son was desperate, asking me to leave, he was tired, crying... So I decided to complain to the doctor and his answer was that patients wait 2 to 3 hours and that if I went to the hospital, people would wait 4 hours, which bothered me even more, Dr. Nues forgot that his patients are sick children, who do not understand waiting times, he forgot that a child does not have patience and above all he does not understand that there are more sick children. This doctor lacks professionalism and empathy towards his patients. It This place gets worse with time. Dr. Nuez should retire.
Nov 24th, 2022