The Counter

I would not recommend this place. I purchased food from here during a layover and it was horrible. I simply ordered fries and chicken wings. The fries were cold and stale. The chicken wings were undercooked. On top of that, the person at the to-go counter over charged me and told me "the prices changed". He had to get his colleague, who pointed out to him, that he selected the wrong item. This was a total waste of time and money. Eat somewhere else.
Aug 18th, 2023

The gentleman that works there is very kind and he deserves all of the appreciation! But there is a lady there that was behind him micromanaging for no reason and she was rude and didn't even want to give me what I wanted to pay for so that's the only reason there's no stars but if I could give it five stars just for his service and that's then I would! But the ladies there are just rude and they have no customer service skills!
Aug 17th, 2023

Place your order online and sit for 45 minutes only to find out you aren't going to eat. Do Not go here if you don't have an hour and a half before your flight. Recommend you find somewhere else to eat.
May 17th, 2023

We had some time during our layover at the Miami Airport to grab something to eat before our connecting flight. The staff was friendly and helpful, but only two guys juggling orders and drinks. If we were pressed for time, we would have asked first. I felt they did a good job. They specialize in burgers, I guess we should have ordered one. We were there between breakfast and lunch. My grilled chicken piece was thin and over cooked. The bun and toppings were delicious, tho. The skinny sliced French fries were good. I was told the breakfast burrito was just OK. High prices for the quality, but Airport convenience is always more expensive. They also serve cocktails, beer, and milkshakes.
Feb 6th, 2023

I wish I could do a better job of getting the word out there. This place is absolutely awful. I wish I could give it 0 stars. Short version - service is lacking, drinks arent good, food is subpar, and its overpriced. Ill start from the top. 1) No service - just online ordering at your table. This is maybe fine, except the whole thing is supposed to be custom ordering. Tons of staff just standing around throughout our visit (also maybe fine, but feeds into cost and therefor pricing). Also, they add an 18% automatic gratuity. Not sure what for since we do our own ordering online. 2) I had a margarita - it was a little sweet, but fine. My girlfriend had a lemonade - it was literally a Simply Lemonade in the bottle. 3) Ordered the Buffalo Cauliflower. It was way over-cooked, greasy, and didnt taste like Buffalo. Buffalo cauliflower is one of my favorites and pretty hard to mess up. These were bland, and made me feel gross. 4) Everything came with plastic cutlery - both lazy and bad for the environment. 5) Shoestring fries were actually fine. 6) my girlfriend had a chicken sandwich. It was flat, dry, and mostly bland. She ate less than half. 7) I got the Miami burger. It wasnt good, and came out extremely rare (upon reading other reviews this seems to be a theme - wish I had checked). 8) Extremely overpriced considering the quality and service. It wasnt large portions, it wasnt good, we didnt feel taken care of. I cant understand the value proposition. It was $75 (including the gratuity) for a bland, undercooked burger, a dry chicken burger, overcooked and greasy Cauliflower bites, a mediocre marg, and a small from-the-store bottle of lemonade. Again, I wish there was a better way to announce that no one should ever come here. There are significantly better options very close by in the airport, and I imagine close by to anywhere one of these exists.
Oct 13th, 2022