Saints-N-Scissors

Came to Saints N Scissors based on a recommendation and was so glad I did! From the friendly and down to Earth staff to the amazing interior design to the great music selection playing. This is unlike any salon experience Ive had in the past!! If you are sick of traditional salons that are rushing you in and out; come here!! I have had the pleasure of working with Val at the salon. She helped me reach my dream fantasy color of blue; which I was nervous to try. And then helped me transition back to a normal brown after the fact. I feel well taken care of in her hands and expertise. So glad I finally found a salon Im excited to go to!
Apr 5th, 2024

I came in for a haircut. Val is a careful and considerate stylist. She asked lots of questions to make sure she knew what I wanted, but also provided suggestions. Throughout the cut she checked in with me to let me know what she was doing and make sure I was happy with the progress so far. Would highly recommend her. The salon in general feels very friendly, and the products they use smell amazing. Edited to add: And the haircut was excellent. The next day, looks as good as it did coming out of the shop.
Mar 15th, 2024

Hair ruined. After doing a big chop in August because my hair fell out due to the stress of my moms sudden passing, I waited and was excited to get my hair colored and styled. The stylist (Sasha) who did my hair assured me she had experience doing ethnic hair. Well, that was not true. You can see from the pics how dry and brittles my hair was. I paid just shy of $500 for someone to destroy my hair that I spent months growing out and saving for. On the second day I went back to get it styled, I had to bring my own styling products and tools. I literally was telling Sasha how to blow out, part and style my hair. It was so embarrassing but I didnt have a choice because I had to pay the first day before I left, wet hair and not styled. The owners did agree my hair was over processed and damaged and I went a 3rd time for treatment and restyled but the damage was done and irreversible. I asked for at least some of my money back to reimburse me for my hair cut and braids but they refused. Im devastated and hurt. Today, Im going to cut the top, I just cannot even explain how hurt I am. Response to S&S: I did return the call. I did not go to another salon, I went to a barber to cut my damaged hair. I got the braids (which is considered a protective hair style) to at least try to protect & salvage the hair I did have and to not look unprofessional as my job is client facing. I also told you at the 3rd visit (which wouldnt have happened had my hair be done properly the 1st time) that I would be moving from Florida. None of this would have happened had Sasha been honest about her abilities to properly do the service I paid for. Me coming for the 3rd time is an admission and agreement that my hair was damaged. And I never fully said I was happy with it my comment was always Ill try to work with it. As I previously said, I paid for your stylist, Sasha to damage my hair.
Feb 27th, 2024

Talented staff. Cool vibes :)
Jan 26th, 2024

Im writing this review because it has taken me a while to understand why I was treated that way. I dont want the next person to go through it I went through thats why Im writing this now. Sometime ago, I came to this location in hoping that I can get a color change ( dark brown to blonde) and a shaggy haircut done by Val. My complaint is not with her. She is an amazing hairstylist, and really takes everything that the client says into consideration.5 stars for her. Before I continue I know everything is a process, I was willing to do it. I just wanted a job well done hence the reason why I came here in the first place . My issue is with the owner with orange hair . I didnt even bother to learn her name because she lost me as a client. And doesnt have proper customer service etiquette. The owner greeted me with a smile but as soon as she discovered who I was her whole demeanor changed. At the moment I was a new mother, and cautious on my spending ( emphasis on the word cautious ,not broke) I was quoted a couple times and was even required to leave a $50 deposit. Which I had no issue in doing so. Once the consultation started. the owner just so happened to need something in our area. While I was being asked by my stylist how long ago I dye my hair last, the owner literally stop what she was doing, and stared at me in an annoyed way. I had to close my eyes for a moment , I could even get my answer out. I knew she disliked or disagreed with something. That was the second red flag for me. It was time to get my hair shampooed, and I was offered a hot beverage by my stylist , which was very nice. But I couldnt even enjoy it knowing the owner was lurking around. Coming in and out of the back area where the manicurist and the shampoo bowls are . She kept staring as if I was going to bail /not pay or what have you. I finished my hot beverage and started getting shampooed. She was just staring at my stylist. She probably assumed that I had my eyes fully closed, but I saw her mouthing to my stylist words. Third red flag. If she had an issue with me or concerns , she couldve easily told me out loud without a problem. After I saw that it made the rest of my experience extremely sour and unpleasant. I really dont understand why I was treated that way and it really bothered me for a long time. I even thought of messaging the stylist to see if does house calls. Because me, stepping foot in saints n scissors is never gonna happen again. Thats not the way you treat a paying client, regardless of their appearance and situations. And the crazy part of it all I had no problem paying the $700 that they quoted me to get the treatment and bleaching process started. But the fact that she treated me so rudely, she gave me so much anxiety I wanted to leave as soon as possible. I was just being responsible with my money because I just had a baby. I just wanted to feel pretty and instead I cried in my car because I thought I did something wrong. To her it might not be nothing , no big deal but to a person like me its a lot.
Feb 4th, 2024