Zerpa's Antojos Criollos

Best place to buy all you. VENEZUELAN goodies!. Great service, always a smile Telita to die cheese, tequeos, pastelitos... NO NO NO 20 out of 10 GOOOOO
Jan 17th, 2024

Dec 14th, 2023

Great place to buy Venezuelan kitchen staples! Staff is always friendly and helpful
Oct 24th, 2023

Oct 15th, 2023

I have been a loyal customer of Zerpas Weston store for years and I will continue to be because their products and the way they assist the customer at that store is simply the best! However, for the first time my mother and I used this store in Aventura and I had THE WORST customer service experience not only from the lady assisting behind the desk Daimara but primarily from the stores manager Mari. We were requesting the refund of two products ($15 of $218 spent) that were left in the store and they were refusing to return the money of products they have had all the time in their position. After multiple calls and a horrible customer service received especially from the store manager Mari, I ended up talking to the general manager, Erica that was able to easily resolve this issue with the same amazing assistance I have ever received from Westons store and apologizing for the horrible treatment received from Mari and Daimara at Aventura. I will NEVER EVER visit this store again just because of the staff and I recommend you all do the same! I will always be a Zarpas customer through the Weston store though. Their products are the best. It is just this particular store that needs a complete change of personnel if they care of their business!
Oct 13th, 2023