Walgreens

The worst pharmacy when it comes to service, nothing is ever ready on time, employees with the worst attitude especially this young lady Ana.
Mar 28th, 2024

Feb 24th, 2024

Feb 13th, 2024

Horrible place to go My child at Im was suffering from a small case of pneumonia and upper respiratory infection and the staff was very nonchalant about filling it didnt want to call the insurance and clear the cost and also told me they did not take my childs insurances when infant did My cold thought all that started losing oxygen and her lips was turning blue when all of this could of been avoided The worst place EVER CVS would NEVER
Jan 23rd, 2024

On February 25, 2023, at approximately 7:50 p.m., I visited the Walgreen's drive-through pharmacy window located at 16795 S Dixie Hwy, Miami, FL 33157 to pick up my elderly mother's medications. Unfortunately, the pharmacy technician with a name VENUS written on her shirt informed me that the medications were not in the system and refused to verify them. This was despite the fact that another afro-american lady also a pharmacy technician had previously assured me that the medications would be ready by 7:30 p.m. I requested to speak to a manager or supervisor, but VENUS informed me that none were working. I then observed the pharmacist, who was nearby, and requested to speak with her. However, she declined to engage in conversation and stated that she was leaving. She did not care about my mom's health and well-being when I told VENUS that my 88 years old mom was in the car because I couldn't leave her alone in the car and she was to take that medication in the morning, a very medically necessary treatment but again she did not care. I wasted time, and fuel in my car to get my medication and encounter that monster called Venus who her main goal was to go home even thought it was not 8PM when the window is supposed to close. VENUS is the worst employee I have engage at any Walgreen's. I am concerned about the lack of customer service, dedication, empathy and professionalism displayed by the pharmacy technician VENUS and the pharmacist. I would appreciate an investigation into this matter and appropriate action taken to ensure that such incidents do not occur in the future.
Mar 31st, 2024