Chamber of Commerce

      Pollo Tropical

      ( 1669 Reviews )

      Pollo Tropical
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      Hours

      Tuesday:
      10:00 AM - 12:00 AM
      Wednesday:
      10:00 AM - 12:00 AM
      Thursday:
      10:00 AM - 12:00 AM
      Friday:
      10:00 AM - 12:00 AM
      Saturday:
      10:00 AM - 12:00 AM
      Sunday:
      10:00 AM - 12:00 AM
      Monday:
      10:00 AM - 12:00 AM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (1669 reviews)
      810
      302
      184
      88
      285
      Read Our 1669 Reviews

      Chamber Rating

      Verified Member
      3.8 - (1669 reviews)
      810
      302
      184
      88
      285
      › ‹
      • Angel Mendoza


        Jan 3rd, 2024

      • Roman Reyes


        Jan 1st, 2024

      • Lazaro Castro


        Dec 28th, 2023

      • Magda DEL PINO

        I place an order through Uber, the CHURROS instead of having CINNAMON AND SUGAR are submerged in SALT Please be more careful when serving At least put a label so that employees know how to identify sugar from SALT What an unpleasant experience I called to prevent other clients from going through the same thing and it was impossible to communicate Pay more attention for the good of consumers.
        Dec 25th, 2023

      • Beautiful Nightmare (Beautiful _ nightmare 23)

        They never honor there specials they advertise. It's ALWAYS a problem I truly don't understand why. I love the food but the people that work there don't make me want to go back. They give me attitude just for asking about the special they have displayed on the menu and make a whole thing about it instead of just honoring what they have displayed on there damn menu... they must have stock in the company
        Dec 20th, 2023

      Read Our 1669 Reviews

      About
      Pollo Tropical

      Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

      Contact Info

      Products

      • APPETIZERS
      • BAKED GOODS & DESSERTS
      • BROWNIES
      • CAKES
      • CHICKEN
      • CHILDREN'S MENU
      • COFFEE
      • ENTREES
      • ICE CREAM
      • ICED TEA
      • JUICE
      • MEATS
      • PIES
      • PIZZA
      • RICE
      • SALADS
      • SIDE DISHES
      • SOUPS

      Services

      • DINNER
      • LUNCH

      Payment Methods

      • AMERICANEXPRESS
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Pollo Tropical?

      A The phone number for Pollo Tropical is: (305) 752-1877.

      Q Where is Pollo Tropical located?

      A Pollo Tropical is located at 16201 S.W. 88 Street, Miami, Florida 33196

      Q What is the internet address for Pollo Tropical?

      A The website (URL) for Pollo Tropical is: https://www.pollotropical.com/

      Q How big is Pollo Tropical?

      A Pollo Tropical employs approximately 20+ people.

      Q Is there a key contact at Pollo Tropical?

      A You can contact Raul Ruiz at (305) 752-1877.

      Q What days are Pollo Tropical open?

      A Pollo Tropical is open:
      Tuesday: 10:00 AM - 12:00 AM
      Wednesday: 10:00 AM - 12:00 AM
      Thursday: 10:00 AM - 12:00 AM
      Friday: 10:00 AM - 12:00 AM
      Saturday: 10:00 AM - 12:00 AM
      Sunday: 10:00 AM - 12:00 AM
      Monday: 10:00 AM - 12:00 AM

      Q How is Pollo Tropical rated?

      A Pollo Tropical has a 3.8 Star Rating from 1669 reviewers.

      Key Contacts

      image
      Raul Ruiz
      Manager

      Hours

      Tuesday:
      10:00 AM - 12:00 AM
      Wednesday:
      10:00 AM - 12:00 AM
      Thursday:
      10:00 AM - 12:00 AM
      Friday:
      10:00 AM - 12:00 AM
      Saturday:
      10:00 AM - 12:00 AM
      Sunday:
      10:00 AM - 12:00 AM
      Monday:
      10:00 AM - 12:00 AM
      Nearby Pollo Tropical Locations

      Ratings and Reviews
      Pollo Tropical

      Overall Rating

      Overall Rating
      ( 1669 Reviews )
      810
      302
      184
      88
      285
      Write a Review

      Angel Mendoza on Google

      image

      Roman Reyes on Google

      image

      Business Response on Google Jan 1st, 2024
      Thank you for the great rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

      Lazaro Castro on Google

      image

      Business Response on Google Dec 31st, 2023
      Thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

      Magda DEL PINO on Google

      image I place an order through Uber, the CHURROS instead of having CINNAMON AND SUGAR are submerged in SALT
      Please be more careful when serving
      At least put a label so that employees know how to identify sugar from SALT
      What an unpleasant experience
      I called to prevent other clients from going through the same thing and it was impossible to communicate
      Pay more attention for the good of consumers.

      Business Response on Google Dec 23rd, 2023
      We’re sorry to hear about your experience, Magda DEL PINO, but the feedback is appreciated. A manager will look into this for you.

      Beautiful Nightmare (Beautiful _ nightmare 23) on Google

      image They never honor there specials they advertise. It's ALWAYS a problem I truly don't understand why. I love the food but the people that work there don't make me want to go back. They give me attitude just for asking about the special they have displayed on the menu and make a whole thing about it instead of just honoring what they have displayed on there damn menu... they must have stock in the company

      Business Response on Google Dec 17th, 2023
      Hi Beautiful Nightmare (Beautiful _ nightmare 23), we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. We will use this as a learning experience on how we can improve.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 1669 Reviews )
      810
      302
      184
      88
      285

      Write a Review

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