Chamber of Commerce

      Pollo Tropical

      ( 1106 Reviews )

      Pollo Tropical
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      Hours

      Monday:
      10:00 AM - 12:00 AM
      Tuesday:
      10:00 AM - 12:00 AM
      Wednesday:
      10:00 AM - 12:00 AM
      Thursday:
      10:00 AM - 12:00 AM
      Friday:
      10:00 AM - 12:00 AM
      Saturday:
      10:00 AM - 12:00 AM
      Sunday:
      10:00 AM - 12:00 AM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (1106 reviews)
      469
      197
      126
      63
      251
      Read Our 1106 Reviews

      Chamber Rating

      Verified Member
      3.5 - (1106 reviews)
      469
      197
      126
      63
      251
      › ‹
      • Setra Etc

        Customer service was horrible ladies were rude. Floors sticky and slippery and we asked them to clean it we sat there and ate it never got cleaned up . Food items missing and when I went back to ask for them cashier looked at and walked away cause her friend came in the restaurant to hand her a vape pen then she proceeded to go outside. Bathrooms were completely trashed . Completely unacceptable!!!!!
        Dec 26th, 2023

      • Moses Nandi


        Dec 19th, 2023

      • Anyi Palencia

        The girl who served and delivered the orders was very rude to the customers. All of the customers left scolded for very bad taste at meal time and it was supposed to be to eat there. I would not go to this place again.
        Dec 12th, 2023

      • Fernando Sotomayor


        Dec 8th, 2023

      • angela Allende

        It's a crispy grilled chicken
        Nov 20th, 2023

      Read Our 1106 Reviews

      About
      Pollo Tropical

      Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

      Contact Info

      Products

      • APPETIZERS
      • BAKED GOODS & DESSERTS
      • BROWNIES
      • CAKES
      • CHICKEN
      • CHILDREN'S MENU
      • COFFEE
      • ENTREES
      • ICE CREAM
      • ICED TEA
      • JUICE
      • MEATS
      • PIES
      • PIZZA
      • RICE
      • SALADS
      • SIDE DISHES
      • SOUPS

      Services

      • DINNER
      • LUNCH

      Payment Methods

      • AMERICANEXPRESS
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Pollo Tropical?

      A The phone number for Pollo Tropical is: (305) 388-4406.

      Q Where is Pollo Tropical located?

      A Pollo Tropical is located at 9520 S. W. 137th Avenue, Miami, Florida 33186

      Q What is the internet address for Pollo Tropical?

      A The website (URL) for Pollo Tropical is: https://www.pollotropical.com/

      Q How big is Pollo Tropical?

      A Pollo Tropical employs approximately 2-5 people.

      Q Is there a key contact at Pollo Tropical?

      A You can contact Yvone Cantor at (305) 388-4406.

      Q What days are Pollo Tropical open?

      A Pollo Tropical is open:
      Monday: 10:00 AM - 12:00 AM
      Tuesday: 10:00 AM - 12:00 AM
      Wednesday: 10:00 AM - 12:00 AM
      Thursday: 10:00 AM - 12:00 AM
      Friday: 10:00 AM - 12:00 AM
      Saturday: 10:00 AM - 12:00 AM
      Sunday: 10:00 AM - 12:00 AM

      Q How is Pollo Tropical rated?

      A Pollo Tropical has a 3.5 Star Rating from 1106 reviewers.

      Key Contacts

      image
      Yvone Cantor
      Manager

      Hours

      Monday:
      10:00 AM - 12:00 AM
      Tuesday:
      10:00 AM - 12:00 AM
      Wednesday:
      10:00 AM - 12:00 AM
      Thursday:
      10:00 AM - 12:00 AM
      Friday:
      10:00 AM - 12:00 AM
      Saturday:
      10:00 AM - 12:00 AM
      Sunday:
      10:00 AM - 12:00 AM
      Nearby Pollo Tropical Locations

      Ratings and Reviews
      Pollo Tropical

      Overall Rating

      Overall Rating
      ( 1106 Reviews )
      469
      197
      126
      63
      251
      Write a Review

      Setra Etc on Google

      image Customer service was horrible ladies were rude. Floors sticky and slippery and we asked them to clean it we sat there and ate it never got cleaned up . Food items missing and when I went back to ask for them cashier looked at and walked away cause her friend came in the restaurant to hand her a vape pen then she proceeded to go outside. Bathrooms were completely trashed . Completely unacceptable!!!!!

      Business Response on Google Dec 23rd, 2023
      We appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Your feedback has been relayed to our team.

      Moses Nandi on Google

      image

      Business Response on Google Dec 20th, 2023
      Thanks for the rating. Care to share any details?

      Anyi Palencia on Google

      image The girl who served and delivered the orders was very rude to the customers. All of the customers left scolded for very bad taste at meal time and it was supposed to be to eat there. I would not go to this place again.

      Business Response on Google Dec 14th, 2023
      Hi Anyi Palencia, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. Your remarks will be shared with the team.

      Fernando Sotomayor on Google

      image

      Business Response on Google Dec 16th, 2023
      Thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

      angela Allende on Google

      image It's a crispy grilled chicken

      Business Response on Google Nov 19th, 2023
      Hi angela Allende, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 1106 Reviews )
      469
      197
      126
      63
      251

      Write a Review

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