The Bridal Project

The service was very good, the atelier was beautiful and the variety of dresses and designers they had were incredible.
Mar 1st, 2024

I'm an out-of-town bride - to be exact Chicago. My wedding planner brought me to The Bridal Project, as there was a very specific designer she knew I would love and she was right. Unfortunately, the dress she intended for me to try on was not there so I had to come back and that was okay. We came back and the whole process was lovely the owner Martina was very kind, and the shop was absolutely adorable. I said "yes" to the dress. Months go by and my dress arrived - I flew back down to try it onand we noticed somedamage to the train of the dress (no fault of the shop). Martina and the designer were quick to offer solutions and get the dress remade. The reason for my 3-star reviewis thatthere were so manyissues when it came to alterations that were being done in-house by their seamstresses. I came in for a final fitting and we went over every little detail and what was to get altered. I received 3 reminders of my appointment to pick up my dress that it was ready. I arrived and the owner was notin so I was dealing with the seamstress. Don'tget me wrong theyare bothgenuinely the sweetest ladies. But I have to admit I was extremely disappointed that my dresshad not beenaltered it had not been touched! Nothing was done as we discussed. They said they would take care of the hemmingright away and if I could come back in a few hours. I came back the hemming was complete but obviously done quicklyandnow the hem was crooked and still to long. I tried on the dress and asked if we could see howthe bustle on my dressworked they did not have the buttons on the dress and claimed that I never asked for that when in fact we discussed it multiple times during each visit. I then had to wait while they added the buttons. The bodice of my dress was supposed to be takeninand it was not. It wasstill too loose so my dress did not fit comfortably to my chest and kept slipping out of it all through the night.I was so uncomfortable in my dress and wasgreatly disappointed, but with only a few days left till my wedding, I left as I could not deal with any more stress. My recommendation to the Bride thatsaid yes to a dresshere take your alterations to a trusted and vetted seamstress. To The Bridal Project work on over-communication with your team. This should have never occurred as you were there during all the fittings and should have confirmed all these changes were made before I came to pick up my dress.
Dec 28th, 2022

Absolutely wonderful selection of dresses!
Dec 16th, 2022

I bought my dress elsewhere and brought it here for altering. Must I say - it was absolutely wonderful. The dress was a difficult one made of tulle material, the seamstress worked her magic, and added 11 bustles!! They all stayed in place during the father daughter dance and looked gorgeous on my wedding day. I also requested a cape be added, and that was also wonderfully done. The photos speak for themselves!
Dec 15th, 2022

Great personalized experience
Sep 22nd, 2022