The Bathroom Boutique

Regrettably, my encounter with Bathroom Boutique left much to be desired. The service I received was notably below expectations, marked by a prolonged delay in receiving the product I ordered. Furthermore, the pricing at Bathroom Boutique struck me as exorbitant, making the overall experience rather unsatisfactory. It's unfortunate that I can't rate them with zero stars, as my discontent with their service and pricing policy is significant. I would caution potential customers to explore alternative options to avoid similar frustrations.
Dec 15th, 2023

Nov 27th, 2023

Oct 19th, 2023

I love this place !
Aug 6th, 2023

Overall very much let down. I did a complete gut renovation on a condo last year and my contractor used bathroom boutique for all the kitchen and bathroom needs. While many of the items look beautiful the quality seems to be lacking for what you pay. I have attached pictures of two sinks that haven't even been installed/used for a year. I told my contractor immediately about the bathroom sink and the material had spots on it. Even after cleaning they are still showing and it's almost like small pebbles in the material. After 3 months of using the kitchen sink it started to discolor. My contractor contacted the owner and they didn't even have the decency to come and view the sinks. The comment was someone must have used a chemical in the sink to cause this which is absolutely not true. I also experienced purchasing additional accessories I have before and once I get home and give to the contractor, they gave me the wrong item when all they had to do was match what I purchased before. After spending many of thousands of dollars for 3 bathrooms, showers and a kitchen you would have thought the least they could do would be to come onsite and few the defects, but they refused. While I get sometimes materials have defects and that's OK, but the fact the owner refused to come onsite or send someone and made a wrong assumption is why I would never recommend them or not use them again.
Jul 30th, 2023